Head of Business Analysis and Change

Made Tech; Manchester; Hybrid; GBP 90,000 - 110,000; Full time

Job description

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Head of Business Analysis and Change

Department: Delivery & Practices

Employment Type: Permanent

Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)

Reporting To: Head of Strategy & Design - Service Line

Compensation: GBP 90,000 - GBP 110,000 / year

Description

Our Head of Business Analysis & Change is responsible for leading a world-class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business.

The successful candidate will lead the practice to help us develop and support the sale of a set of differentiated offerings covering transformation, business analysis, and change for a wide range of public services. They will develop a team of Business Analysts, Transformation Leads & Change Practitioners to engage with our clients on their business priorities and challenges, and they will guide and monitor client engagements across Made Tech.

This role reports directly to the Head of Strategy & Design Service Line.

Role Profile

• Our Head of Business Analysis & Change is a member of the Strategy & Design Service Line leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of both the practice and wider business.
• You will be responsible for the revenue, margin, and utilization of the practice, collaborating with other practice, service line, industry, and delivery heads to drive excellent services for our Public Sector clients.
• The right person for this role will do this by combining their technical discipline experience, leadership skills, and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.

Key Responsibilities

• Grow the Business Analysis & Change practice at Made Tech (revenue and headcount); develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems.
• Develop joined-up propositions as solutions to client problems; establish Made Tech as an innovator and thought leader in the space.
• Lead the Business Analysis & Change practice; hire, develop, motivate, and coach a team that understands user/client needs as well as the technology and lasting change that we are delivering across the public sector.
• Deliver a profitable practice; balance complex client needs with high-performing, suitably leveraged, and cost-effective teams.
• Help to shape our Service Line and Made Tech; define and articulate the client-facing solutions that support our Industry strategies.
• Provide subject matter expertise; lead client conversations as a subject matter expert, and guide and support account teams to build strategic plans that leverage the practice capability.
• Be a trusted advisor; build strategic relationships with C-Level stakeholders across our public sector client base.
• Oversee our deliveries and drive excellence in our engagements; take a hands-on interest in our client deliveries, guide and mentor our delivery teams.

Skills, Knowledge and Expertise

We are looking for:

• Public sector knowledge and senior client relationships
• Leadership skills
• Practice and commercial skills
• Business Analysis and Change craft skills

Security Clearance

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application.

Our application process

The process will include an initial call with a member of our talent team, a two-stage interview process with our Strategy & Design team before a final meet with our Managing Director.

Benefits

• 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
• Flexible Working Hours - we are flexible with what hours you work
• Flexible Parental Leave - we offer flexible parental leave options
• Remote Working - we offer part-time remote working for all our staff
• Paid counselling - we offer paid counselling as well as financial and legal advice