Operations Support Executive

Get AI-powered advice on this job and more exclusive features.

Recruitment Administrator specializing in Recruitment and Talent Management

Operations Support Executive

Location: UK, London W12

Length: 3 months

Hours: 35 hours per week, Mon – Fri (9 am – 5 pm, 2 days onsite)

Interview process: 1 Stage teams meeting

This organization is a major broadcaster in the UK, offering a wide range of television, radio, and digital content.

Overview:

Key responsibilities include raising POs, managing and maintaining social media ad accounts for the wider business, managing some aspects of finance and billing processes, assisting with process and workflow mapping, assisting with projects, triaging tech support tickets, and troubleshooting system login, access, and verification issues. Training to use these systems will be provided.

Other responsibilities will include producing clip IDs, managing and owning processes, and Monday.com boards used to track clip ID data, tools, team admin, and team events – always looking for ways to improve them. Working closely with the Operations Team Traffic manager, the Operations Executive will support the resource management of editors as required, forming strong relationships with the creative teams that we support.

Key responsibilities and accountabilities:

• Manage and own tool, system, and user audits
• Clip ID creation, monitoring, and reporting
• Point of contact for Clip ID – for allied teams
• Prepare straightforward analysis, manipulation, and interpretation of data
• Using ticketing system to track, triage and respond to tech and admin requests (training provided)
• Use discretion to resolve first line issues, escalating to Operations Manager where necessary
• Maintain, efficiently operate, and improve a range of administrative processes to ensure the smooth running of workflows and best use of systems
• Organise key team meetings including coordination and distribution of agendas, supporting documents, production and distribution of minutes, and follow-up on outstanding actions
• First point of contact for wider business ad account enquiries, set up and management
• Assist with processes to onboard those joining, moving, or leaving the department

The closing date for applications is 12:00 pm on 14/03/2025, Apply Now.

Seniority level

Associate

Employment type

Contract

Job function

Administrative, Management, and Business Development

Industries

Broadcast Media Production and Distribution