IT Apprentice Watford

Please complete the application form below.

To assist our IT team, the duties you will work towards carrying out are:

• Handle and assist with some Helpdesk 1st line queries.
• Installation and configuration of laptops and desktops PCs.
• Assist with new starters and leavers checklist and processes.
• Supporting all team members with ad hoc tasks.
• Restore backups for applications and data.
• Installation of hardware and software.

Ideally you will have the following skills:

• Able to attend college 1 day per week in term time.
• Good verbal and face-to-face communication.
• GCSE English Language and Mathematics at Grade 5 (C) or ideally above.
• Ideally educated to BTEC or A’ Level standard.
• IT competent and familiar with Windows desktop environment.
• Ability to be resilient and make common sense judgements within own workload.
• To be able to work efficiently and accurately.
• Good interpersonal skills, working well with colleagues, clients, and the IT team.
• Willing and eager to learn.
• Good timekeeping.
• Take on positive criticism.
• Learn how the Helpdesk operates & who is responsible for jobs.
• Learn to meet deadlines and provide regular updates.
• Full-time role – Monday to Friday (hybrid).
• Remuneration will be dependent on experience and qualifications.
• Right to Work in the UK required.

The package will include:

• Annual Christmas Bonus equivalent to 1 week’s salary.
• Salary Sacrifice Pension Scheme all staff are auto enrolled. (Employer: 5%; Employee: 3%) subject to eligibility.
• Private Medical Insurance following completion of 3 months service (this is a taxable benefit).
• Death in Service scheme cover (4x salary).
• Group Income Protection Scheme (non-contributory) following completion of 3 months service.
• Annual Leave will be 23 days per annum (pro rata). 3 days are normally taken at Christmas/New Year.

To apply for this position please complete the application form below.