Operations Manager

Bellrock Group
London
GBP 80,000 - 100,000
Job description

Operations Manager

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but with peace of mind. We unlock that by being technology-led, but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. We’re all about helping them to shine.

To effectively run a team of engineers and supervisors, implement a positive Health & Safety culture, and drive a high standard of work on the clients’ sites. Carry out site, engineer, and vehicle audits, driving a can-do attitude towards work and implementing our Bellrock values.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Every role plays a part in driving us further. Everyone can be the change. That’s how we deliver value for our customers and build systems that lead the way.

As an Operations Manager with Bellrock Group, you’ll do it by…

  • Driving technical compliance within the engineering team.
  • Driving Health & Safety Compliance.
  • Ensuring the engineering team completes works to a high standard within SLA.
  • Assessing engineer competencies and training engineers for any skills gaps.
  • Carrying out audits and reports on engineer performance.
  • Compiling engineer performance and utilization reports for SLT reporting.
  • Being out on-site meeting and supporting engineers throughout the week.
  • Working alongside key stakeholders on contract operations.
  • Carrying out other duties consistent with the post-holder’s knowledge and skills necessary for the satisfactory completion of contracts or business goals.
  • Participating in the out-of-hours call-out rota when it is your turn to do so, as defined by the current rota schedule.
  • Complying with all company policy and procedures, legislation, and regulatory requirements.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as an Operations Manager, you’ll need…

  • Reliability – good timekeeping and dependability.
  • Good knowledge of regulatory requirements and safety standards related to gas operations.
  • The ability to manage a team of engineers and supervisors, including investigation meetings and conflict resolution.
  • Teamwork – able to work independently and as part of a team, helping other team members if needed.
  • Attention to detail – accuracy in interpreting and communicating commercial details and data input requirements on internal and external work management systems.
  • Good level of commercial and financial acumen.
  • Good time management skills – able to prioritize work effectively and meet deadlines.
  • Trade qualifications (preferably Gas & A/C).
  • A proven track record in the FM industry.
  • Health & Safety IOSH training.
  • Supervisor or manager training/experience.
  • Experience in dealing with investigations and conflict management.
  • A good understanding of SFG20.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from South/West London with a hybrid working pattern (e.g., two days a week with the team and the rest of the week can be worked from home or Monday to Friday 8:30 am to 5:00 pm, 40 hours per week with an hour for lunch break).

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

  • 25 days annual leave plus bank holidays + 1 additional day as a thank you.
  • Salary exchange pension scheme.
  • Life cover.
  • Paid sick leave.
  • Health Assured employee assistance and wellness program.
  • Enhanced maternity, paternity, and adoption leave.
  • Salary sacrifice schemes: Cycle to work.
  • Private medical insurance.
  • Holiday purchase scheme of additional 5 days per year.
  • Offers and discount scheme designed to save money on everyday shopping and essentials.
  • Healthcare Cashplan.
  • MotorSave Scheme.
  • Refer a friend.
  • Liftshare.
  • Virtual GP.
  • Free on-site parking.

Helping you to shine

We’ve always encouraged new and different perspectives, making our workplace one that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

If you join us, you’ll find an inclusive workplace that recognizes your hard work, offers lots of learning and development, flexible and hybrid working, and support for your well-being, as well as benefits that can make a difference to your life.

#IND-HP

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. If you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.

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