Business Support Administrator

Back Care Solutions; Bamber Bridge; On-site; GBP 20,000 - 30,000

Job description

Business Support Administrator – Join Our Friendly & Growing Team!

At Back Care Solutions, we’re passionate about making workplaces more comfortable and supportive through ergonomic office and mobility equipment. As we continue to grow, we’re looking for a proactive and adaptable individual to join our Business Support Team, providing vital administrative support across all areas of the business.

This is an exciting opportunity to become part of a well-established, supportive, and friendly company where no two days are the same! The Business Support Team plays a key role in ensuring the smooth running of our operations, helping different departments when needed—whether that’s for a couple of hours or a few weeks to provide cover. If you enjoy variety, problem-solving, and working in a fast-paced environment, this role could be perfect for you!

What You’ll Be Doing:

1. Preparing and sending customer quotations and sales orders
2. Raising purchase orders and liaising with suppliers
3. Speaking with customers via phone and email – following up on quotes, providing updates, and gathering key details
4. Communicating with suppliers to chase ETAs for goods due for delivery
5. Handling incoming calls and queries, ensuring prompt and helpful responses
6. Supporting various departments—you might be assisting logistics with deliveries one day, helping finance with credit control another, or working on a project for a few weeks
7. Monitoring KPIs and working with the wider team to keep things running smoothly
8. Using Microsoft Office, and if you have experience with Sage, that’s a bonus!

What We’re Looking For:

1. Flexibility and adaptability—you’ll need to be comfortable jumping between different tasks and departments as needed
2. Strong organisational skills with the ability to react quickly and efficiently to changing priorities
3. A keen eye for detail and a methodical approach to tasks
4. A team player who enjoys supporting others and keeping things running smoothly
5. A friendly, customer-focused attitude

Why Join Us?

We believe in work-life balance and rewarding our team for their hard work. Here’s what you’ll enjoy:

• 31 days holiday (including bank holidays & Christmas closure), increasing to 35 with service
• Quarterly bonus scheme
• Early Friday finish – every month!
• Access to our on-site gym
• Free on-site parking

Hours: Monday – Friday, 8:30am – 5pm (40 hours per week)

Job Type: Full-time

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Furniture and Home Furnishings Manufacturing