Temporary Customer Service Advisor

• 3 - 4 MONTH TEMP ROLE
• COMPETITIVE HOULRY RATE & WEEKLY PAY

About Our Client

Our client is a medium-sized organisation in the not-for-profit industry with a strong commitment to improving the lives of individuals and communities. This organisation prides itself on its customer-centred approach and ability to make a positive impact.

Job Description

• Respond to customer enquiries via phone, email, and social media platforms
• Provide accurate and timely information to customers
• Resolve customer complaints professionally
• Collaborate with team members to improve customer service processes
• Maintain a high level of product and service knowledge
• Document customer interactions for record keeping
• Contribute to team meetings and training sessions
• Adhere to all company policies and procedures

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

• A strong customer service orientation
• Excellent communication and interpersonal skills
• The ability to problem-solve and handle customer complaints
• Proficiency in using customer relationship management software
• A proactive attitude and the ability to work as part of a team

What's on Offer

• An hourly rate of £15.30 - £18.70
• The opportunity to work in a rewarding not-for-profit sector
• A supportive and collaborative team environment
• Professional development opportunities
• Flexible work arrangements

This is a fantastic opportunity for a dedicated Temporary Customer Service Advisor to make a difference in the not-for-profit sector. We encourage you to apply if you are passionate about providing exceptional customer service.