Contract Property Loss Adjuster

Contract Property Loss Adjuster

Department: Claims Management

Employment Type: Contract / Temp

Location: Home United Kingdom

Description

What will your day look like:

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Full completion of all prepared site notes templates and associated documentation within set SLA’s.
• Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
• In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group.
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group.
• Responsible for out of hours calls into the Davies Group via a pre-set rota.

Knowledge and Abilities:

• Previous Property Loss Adjuster experience.
• Already hold or working towards recognized professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Strong verbal and written communication.
• Demonstrable experience of organizing and managing own workload is essential.
• Ability to work in a fast-paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.
• Being prepared to work nationally on occasion with overnight stays.
• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays.

Benefits

• Davies Innovation Lab.
• Leadership training programme.
• Funding for professional qualifications.
• Thrive at Davies; learning opportunities.

• The Davies Foundation.
• Local charity funding.
• Pennies To Heaven.
• Employee Resource Groups.
• Employee volunteering programme.

• Pension, 5% employee and 5% employer contribution.
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub.
• Life assurance: x4.
• Refer a Friend.
• Cycle to Work Scheme.
• Lease car salary sacrifice.
• Davies Incentive Plan.
• Enhanced maternity, paternity and adoption pay.

• Wellbeing centre; move, munch, money & mind focus.
• Discounts with 100's of UK retailers.
• EAP; 24/7 confidential helpline.
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
• Flexible working; hybrid, work from home or join a collaborative office space.
• Dress for your day.
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage.
• Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan.