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Customer Assistant Foods Ulverston

ENGINEERINGUK

Ulverston

On-site

GBP 40,000 - 60,000

7 days ago

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An established industry player is seeking a Customer Assistant to enhance the shopping experience in Ulverston. This role emphasizes delivering exceptional customer service, maintaining store standards, and engaging with customers to understand their needs. With a focus on inclusivity and diversity, the company is dedicated to creating a supportive environment for all employees. Join a team that values your input and offers the opportunity to make a real impact in a dynamic retail setting. This is your chance to be part of a forward-thinking organization that is revolutionizing the retail industry.

High levels of customer service and strong communication skills are essential.
Adaptable to changing situations and committed to excellent work.

Serve customers efficiently and keep the store clean and stocked.
Engage proactively with customers to understand their needs.

Customer Service

Attention to Detail

Communication Skills

Digital Capability

Adaptability

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Customer Assistant - Foods - Ulverston

Work Pattern:

Sunday 07:00-13:00
Monday 16:00-22:00
Wednesday 16:00-22:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service
Committed to delivering excellent work with great attention to detail
Open to and acts upon feedback, asking for this regularly
Takes accountability for planning and managing own workload efficiently
Strong communication skills
Adaptable to changing situations
Builds positive relationships by being a good listener
Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Company

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