Paid Advertising Specialist / Client Success Manager

Tip-Top Media Co.; United Kingdom; Remote; GBP 36,000 - 54,000

Job description

Paid Advertising Specialist / Client Success Manager

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• £53,400 OTE (£36,000 base salary + £17,400 performance related bonuses)
• Fully remote (UK based only)

We’re on the lookout for a creative, talented Paid Advertising Specialist who’s ready to take the lead on Google PPC campaigns and Meta Ads whilst also taking ownership of client relationships.

The primary objective will typically be generating super high-quality leads and meetings for service-based companies.

This hybrid role gives you the chance to manage paid campaigns while building strong client relationships. You’ll need at least 3+ years of experience in Google Ads management, with top-notch organisational skills. Due to the nature of our small business, it is also required to have 1-2+ years of experience in creating, delivering and reporting on high-performing Meta campaigns.

About Tip-Top Media Co Ltd.

Our drive is simple - we strive to "deliver what we sell" and therefore this role will be perfect for you if you want the freedom to deliver great results, build great relationships and fundamentally keep our clients as profitable as possible.

Our focus is simply always on client success and client retention and we’re looking for someone who cares about those two things as much as us.

At Tip-Top Media Co, we pride ourselves on seamlessly integrating strategy with creative execution. This role isn't just a job; it's a pathway to professional growth, offering invaluable skills and experiences. If you're ready to be a part of an innovative team that values creativity and strategic thinking, we look forward to having you on board.

Joining Tip-Top Media Co means saying goodbye to the mundane 9-to-5 and dreary office workspaces and becoming part of a dynamic, growth-oriented agency. Our remote working culture underlines our commitment to flexibility and work-life balance, ensuring you have the freedom to work in a way that suits you best. As a pivotal member of our team, you won't find any monotonous routines here. We're all about innovative strategies and making real connections with our clients.

Embrace the freedom of remote working and become a key player in our vibrant, results focused digital marketing agency.

What You'll Be Doing:

• Work closely with our Head of Delivery (and Co-Founder) and wider delivery team to implement and optimise multi-channel paid ad strategies across predominantly Google & Meta ads.
• Take responsibility for campaign management and managing team members to ensure we meet client KPIs and deliver high-ROI advertising.
• Create full campaign strategies from research through to funnel build-outs (we use GHL for our funnels).
• Setting up tracking via Google Tag Manager and Analytics, so a good understanding of both platforms is a must.
• Auditing new Google Ad and Meta Accounts. Having a solid knowledge that allows you to spot the areas for improvement.
• Manage client relationships, including regular reporting and strategy presentations.
• Collaborate with wider team to create compelling campaigns, creatives and content that converts.
• Dive deep into campaign analytics (Google Analytics & Google Ads) to understand performance and inform strategy adjustments.
• Stay up-to-date with the latest paid advertising trends and platform updates.
• Coordinate and manage multiple client projects simultaneously, ensuring deadlines are met and quality is maintained.
• Contribute to the development of our agency's best practices and processes.

Key Requirements

• Experience: 3+ years managing end-to-end lead gen focused Google Ads campaigns (other PPC campaigns also desired). 1+ years running end-to-end lead gen focused Meta campaigns.
• Client Management: Proven ability to build strong client relationships, act as their primary point of contact, handle onboarding/offboarding and be OBSESSED with their satisfaction.
• Data-Driven: Strong analytical skills, using performance data to continuously optimise campaigns for conversions and provide clear insights to clients.
• Organisational Skills: Able to manage multiple clients and campaigns simultaneously, ensuring timely communication and results.
• Creative Problem-Solver: Ability to proactively address client issues and adjust campaigns, offering new ideas to improve outcomes.
• Upselling & Strategy: Confident in recommending additional services or strategies to improve client results.
• Technical Expertise: Proficiency in Google Analytics, Google Tag Manager, Google Ads and Meta.
• Communication: Excellent verbal and written communication, with a strong focus on customer service and expectation setting. Also great internal communication, never be afraid to ask for help or be willing to help other team members troubleshoot an issue.
• Remote-Work Savvy: Comfortable with scope for a full-time, remote position, meeting deadlines, and maintaining routine.

Perks of the Job

• Pay & Performance Bonuses – £53,400 OTE (£36,000 base salary + performance-based bonuses linked to client satisfaction).
• Ongoing Development – Our senior team are always ready to pass on their knowledge for you to develop your career. We also offer additional training to ensure you reach your full potential.
• Growth – You’ll play an essential role in a rapidly expanding UK-based digital marketing agency.
• Diverse Portfolio – Work on a variety of dynamic and challenging projects for a range of clients.
• Impactful Work – Your strategies will have a direct influence on our clients’ growth. You will no longer just be a cog in a machine; your work and your input really matter.
• Work Remotely – Work remotely on a Monday – Friday basis. Minus 33 days leave per annum (Inc UK bank holidays). Birthdays off (not included in annual leave allowance)!
• Recognition – We celebrate achievements and give credit where it’s deserved. This could be extra commission or maybe a voucher for a cheeky takeaway.
• Team Events – We like to reward our team by organising social gatherings, they are not mandatory but can be a great way to get to know your colleagues in a fun environment. We are partial to an online quiz event where the top prize is a £75 voucher!
• Free Fruit - Just joking!

If this all sounds good to you, then we look forward to receiving your application.

• (No recruitment agencies at this time please)

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Marketing Services