Housing Solutions Officer (Temporary Accommodation Move-On)

We are excited to introduce two new posts to support the development of our homeless services within Middlesbrough.

We are looking for individuals who have experience of working within a statutory homeless setting, who can work effectively with a range of services and have the skills, passion, and resilience to work creatively with service users. You will be working within the ACT (Accessing Change Together) Service which brings together council staff and partner organisations to provide a range of support and interventions in relation to service users with needs in relation to homelessness and housing related support, domestic abuse and substance misuse.

ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system. This makes it easier for staff and partner organisations to work together and share information to improve outcomes for service users. The service also works in collaboration with other Council services including Adult and Children’s Social Care to develop consistent pathways and effective processes.

The post holder will take lead responsibility for those placed in interim accommodation, ensuring that their length of stay is as short as possible and that cases are proactively case managed. This will involve regular face to face and telephone contact with service users, revision of PHPs and close working with our Community Interventions (TA Move on Officer) and our Brokerage Officer.

In addition, you will have the ability to carry out homelessness assessments in line with the Homelessness Reduction Act 2017, and the Domestic Abuse Act 2021 in relation to supporting service users and their children and make all necessary statutory decisions throughout the application process.

At Middlesbrough we truly live by our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available. Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).

New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.

To find out more about the services we provide or how you can be a part of Middlesbrough ring Joanne West on 01642 726547 for more information.

We can’t wait to hear from you and you are welcome to visit us for an informal discussion prior to applying for a post.

The above post is subject to an Enhanced Disclosure and Barring Service (DBS) check.

Skills, Experience, Qualifications: If you have the right match for this opportunity, then make sure to apply today.

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