Enable job alerts via email!

Senior Business Travel Consultant

Travel Trade Recruitment Limited

Greater London

Hybrid

GBP 29,000 - 35,000

Full time

27 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Ein innovatives Unternehmen im Bereich Geschäftsreisen sucht einen Senior Business Travel Consultant, der die Verantwortung für die Verwaltung von Reiseanfragen übernimmt. In dieser spannenden Rolle sind Sie für die Buchung von Flügen, Mietwagen und Hotels zuständig und stellen sicher, dass alle Anforderungen der Kunden erfüllt werden. Sie werden in einem dynamischen Umfeld arbeiten, das kreative Lösungen und hervorragenden Kundenservice schätzt. Wenn Sie leidenschaftlich an Reisen interessiert sind und Ihre Fähigkeiten in einem unterstützenden Team weiterentwickeln möchten, ist dies die perfekte Gelegenheit für Sie.

Erfahrung im Kundenservice und im Umgang mit Geschäftsreisen.
Fähigkeit, Buchungen kreativ zu ticketieren und die besten Tarife zu finden.

Verwaltung von Flug-, Mietwagen- und Hotelbuchungen für Gruppen und Einzelpersonen.
Kundenanfragen freundlich und effizient bearbeiten.

Kundenservice

Multitasking

Zeitmanagement

Verhandlungsgeschick

Proaktive Problemlösung

SABRE CRS

Are you looking for a change and want the opportunity to work for an independent TMC?

A great opportunity to work for this small independent TMC in Surrey, as a Senior Business Travel Consultant, you will be managing a variety of corporate travel requests from your clients, overseeing the process from start to finish.

The Senior Travel Consultant specializes in planning, conducting, and offering trips to established and potential clients.

Duties

Manage flight, car hire, and hotel bookings for groups and individuals.
Possess the ability to creatively ticket bookings to get the best fare.
Work to agreed company standards and client SLA's.
Respond to all nature of client enquiries in a polite and efficient manner.
Check availability, negotiate suitable rates, and advise of any special requirements.
Ensure all changed or cancelled travel arrangements are re-issued, cancelled, and refunded as per company standards.
Excellent customer service experience with the ability to build a natural rapport with key clients.
Confident in all areas of using the SABRE CRS, including building and maintaining client profiles, special needs, frequent traveller memberships, reissues, and manual fare builds.
Aware and implements cost savings to clients whilst adhering to the corporate travel policy.
Maintain quality control.
Be proactive, self-motivated, ensure accuracy, and effective at time management.
The ability to multitask and prioritise workflow.
Perform well under pressure and meet required deadlines.
Suggest, implement and maximize all avenues of earnings for the company to increase profitability.
Handle complaints and disputes in a timely manner whilst maintaining client satisfaction.
Have full knowledge of net, published, cluster, IT, RTW, companion, and other fare types, including ticketing and booking procedures.
Advise manager of changes in client trading patterns or staff.
Source and supply information for use on social media sites and newsletters and forward to relevant colleagues.
Demonstrate 'switch selling' if possible to suppliers which provide the highest commission levels.