PCO Leaner Coach

What we are Offering:
Salary up to £36,456, depending on experience.
Minimum 12-month fixed term contract – this is offered on a secondment basis for internal applicants.
Monday to Friday working week.
Eligible for our flexible benefits.
Please see our attached benefits guide for everything we have to offer.

Your role as a PCO Learner Coach:
We are seeking a dedicated and experienced Prison Custody Officer (PCO) to join our team as a PCO Learner Coach. Reporting to the Justice Development Programme Lead, this role is pivotal in the onsite, day-to-day delivery of the Custody & Detention (C&D) development programme, ensuring that our PCOs receive top-notch training and support.

In this role, you will act as the Subject Matter Expert (SME) with a focus on learning and development, delivering key elements of the curriculum and Continuing Professional Development (CPD) sessions. You will assess and coach PCOs to meet both their individual needs and the broader business requirements set out by Sodexo. Collaboration is key, as you will work closely with other SMEs to ensure the curriculum meets learning needs effectively.

You will manage and produce data on the learners, reporting on attendance and progress, while supporting the Justice Development Programme Lead in improving systems and processes. Additionally, you will be responsible for managing a caseload of up to 40 PCOs, championing the C&D development programme, and driving engagement and management across the site. Working cross-site to ensure consistency and engagement, you will help manage internal stakeholder expectations and support them throughout the process.

Join us in making a positive impact on our PCOs' journeys and supporting our strategic aims of increasing quality and engagement while reducing attrition. Apply today! Please see the attached job description for a more detailed list of the main responsibilities.

The Ideal Candidate:

1. Essential:
   1. Must be a badged and experienced PCO, with a minimum of 1 year of experience.
   2. Keen interest in Learning and Development.
   3. Evidence of occupational competency (See job description).
   4. Committed to continuous improvement and operational excellence.
2. Desirable:
   1. Coaching or L&D qualification.

Whilst we would expect you to fulfil the above criteria, we would implore applicants with the relevant transferrable skills to apply for this role, as you may still be a great fit!

Why Join Us?
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

To be considered for an interview you must:
Have a disability defined by the Equality Act 2010.
Provide evidence in your application that you meet the minimum criteria in the job description.
Meet all of the qualifications, skills or experience defined as essential.