Account Manager (12 Months FTC)

Ashbury - The Product Information People; London; Remote; GBP 100,000 - 125,000

Job description

THE ROLE

We are looking for a 12 month FTC Account Manager. You will be accountable for the successful direction and progression of all products through the correct route and for the success of the spec, pack copy and artwork approval process.

We are looking for an experienced professional person to help us support one of our leading food retail clients, as an account manager. You will be responsible for day to day service delivery to the client and support to their internal teams.

We are looking for an approachable, pro-active, organised and resilient individual who thrives in a fast-paced environment. You will need the ability to communicate effectively, in a friendly and straightforward manner, prioritising your own workload to meet deadlines. You should excel at developing professional client relationships, ensuring the needs of the client are met.

About Us

We are a trusted partner in protecting brands and their end-consumers around the world, through clear and accurate product information.

Our clients rely on us to know every angle of the international product information sector, inside out. We work side by side with our clients to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently.

OUR SERVICES

Discover: we provide advice, training and consultation services across all aspects of food law, offering clear and practical solutions to product information and labelling.

Launch: we deliver complete product specifications and label information for product launches, ensuring full legal compliance, honesty and accuracy.

Expand: we help our clients move into new, global markets with total compliance confidence, all whilst avoiding unnecessary time, cost and enforcement action.

Protect: we work in partnership with our clients to interpret and apply the law and protect their brands by helping end consumers make safe, informed choices.

About You

Our Teams are the physical face and representation of our Values to our customers; you are:

Welcoming: friendly, approachable and open to new ideas

Positive: create a positive experience for our people and our clients

Confident: act with integrity from a strong foundation of expertise

Simple: remove complexity and bring clarity.

Requirements

Key Responsibilities:

• Service delivery to the client, internal & external stakeholder management
• Project managing: capacity, capabilities & facilitating the client's priorities
• Realising opportunities for the expansion and development of service provision
• To represent Ashbury at client meetings
• Raising the profile and reputation of Ashbury, by building relationships with key client stakeholders
• Compilation of performance & status reporting
• Managing client feedback and handling difficult conversations with stakeholders

Skill Set And Experience

• 1 Years Account Management or Project Management experience
• Experience of FMCG, ideally food retail
• Excellent communication & great networking skills
• Team player essential
• Good IT Skills, particularly Excel & PowerPoint
• Accuracy, speed and attention to detail
• A positive 'can do' attitude and eagerness to learn
• An ability to understand and develop processes

Benefits

• up to 25 days leave per year
• Company pension
• Remote Flexible Working
• Employee Assistance Programme
• Payroll Giving
• Cycle to Work scheme

Seniority level: Associate

Employment type: Full-time

Job function: Customer Service

Industries: IT Services and IT Consulting