Apprentice Senior Healthcare Support Worker

Band 2-3

Main area: Emergency medicine

Grade: Band 2-3

Contract: Permanent

Hours: Full time / Part time (37.5 hours per week, Minimum of 30 hours per week - mixed working pattern of days, nights and weekends)

Job ref: 339-TA-ASHCSW-ED-0325

Site: Southmead Town, Bristol

Salary: £23,615 per annum (Yearly)

Closing: 28/03/2025 08:00

Job Overview

An exciting opportunity to join our friendly Emergency Department Team as an Apprentice Senior Healthcare Support Worker!

The Apprentice Senior Healthcare Support Worker is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high-quality, compassionate health care to people in accordance with assessed needs and a care plan.

This apprenticeship position is a Band 2 to Band 3 development role for candidates who have Level 2 Functional Skills (Maths & English) and wish to begin an apprenticeship to gain a Level 3 Qualification in Senior Healthcare Support. Experience in a care role would be an advantage but not essential.

All applicants (where applicable) must have been resident in the UK for three years prior to commencing their apprenticeship as set out by the Education and Skills Funding Agency (ESFA). Additionally, a visa needs to be in place for the length of the apprenticeship programme.

Unfortunately, we are not able to offer sponsorship on this position.

Main Duties of the Job

Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients. You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:

• Helping patients feel comfortable and move around
• Monitoring patients and performing basic health checks
• Washing, dressing patients and helping them go to the toilet
• Serving meals and helping to feed patients
• Documenting care provided to a high standard

Once progressed into a Senior HCW (Band 3) role, you will carry out a range of clinical duties with minimal/no supervision, including blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate, respiration rate, glucose monitoring, collection and testing of urine samples/faecal samples/sputum samples, and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.

You will need to be flexible to accommodate the various shift times and patterns within the department including a full range of long days, nights, weekends, and bank holidays.

The successful candidate should be enthusiastic about their ongoing development as you will be expected to become competent in extended roles such as plastering, trauma scribing, and link roles.

Working for Our Organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire, and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre and an internationally recognised centre of excellence in a range of services and major specialties. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description and Main Responsibilities

For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as additional documents to this advert.

• Obtain consent prior to giving care in accordance with Trust policies.
• Duties are delegated to you in line with care plans.
• Not all duties are routine, and you will need to use your knowledge, experience, and understanding to take decisions within your area of responsibility.
• Participate in patient assessment providing high-quality holistic patient care and escalating concerns about patients to other clinical staff.
• Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
• Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
• Maintain the work environment in line with Trust infection control and patient safety policies.
• Develop the skills to actively facilitate self-care and independence with patients.
• Promote health education specific to the clinical area and in line with national and local policies.
• Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
• Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
• Work effectively as part of a team.

Person Specification

Education/Training/Qualifications

• GCSE grade A-C (grade 4 and above) or equivalent in English.
• GCSE grade A-C (grade 4 and above) or equivalent in Maths.
• One of the following: Level 3 (SCQF – 6): - City and Guilds 3, NVQ/ RQF Level 3, BTEC National Diploma, OR experience equivalent to the above qualifications.
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) or equivalent experience together with Level 2 qualification and working towards Level 3.

Work Experience

• Be able to work as a member of a team.
• Experience of time management and prioritising work.
• Experience or working in healthcare and ability to demonstrate best practice and act as a role model.
• Prior experience as a support worker.

Skills and Abilities

• Effective and appropriate communication skills both written and verbal.
• Ability and willingness to undertake appropriate training within given time frames.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Employer Certification / Accreditation Badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name: Helen Deval

Job title: Ward manager

Email address: helen.deval@nbt.nhs.uk

Telephone number: 0117 9505050

Additional information: Rebecca Holmes, Lead Practice Development Teacher for the Healthcare Apprenticeship -rebecca.holmes@nbt.nhs.uk

Nursing@nbt.nhs.uk