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18 Feb 2025 1579748 Sales Engineer I - Telecommunications $55,000-$75,000 Texas, United States [...]
Hamilton Barnes Associates Limited
Manchester
Remote
USD 55,000 - 75,000
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Job summary
An established industry player in high-speed data services is seeking a Sales Engineer to join their dynamic team. This role involves monitoring network performance, troubleshooting issues, and providing top-notch customer support in a fast-paced environment. Ideal candidates will have a strong background in Optical Design and hold a CCNA certification. With a commitment to professional development and a comprehensive benefits package, this opportunity promises growth and advancement in a thriving company focused on delivering seamless connectivity for multi-tenant housing communities.
Benefits
Comprehensive benefits package
401(k) retirement plan
Paid time off
Opportunities for career advancement
Ongoing training and development
Qualifications
- Minimum 2 years of experience in Optical Design.
- CCNA or equivalent certification required.
Responsibilities
- Monitor network performance and identify potential issues.
- Provide exceptional customer support and ensure satisfaction.
Skills
Optical Design
CCNA certification
Networking protocols
Network monitoring tools
Troubleshooting techniques
Communication skills
Interpersonal skills
Tools
Network monitoring tools
Job description
Are you looking for an exciting new opportunity? Join the leading provider of high-speed data services specializing in multi-family communities (MDUs), including apartments, student housing, low-income housing, senior housing, condominiums, and homeowner associations (HOAs). With roots in ISP services dating back to 1996 and operating in its current form since 2001, the company has grown rapidly, serving hundreds of properties and expanding at a rate of over 40% per year. With a singular focus on delivering amenity-based Internet services, the company continues to refine and enhance their offerings, ensuring seamless connectivity for multi-tenant housing communities.
They are currently seeking for a Sales Engineer to join the growing team. If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities:
- Monitor network performance and identify potential issues.
- Respond to alerts and troubleshoot network problems promptly.
- Collaborate with cross-functional teams to resolve technical issues.
- Provide exceptional customer support and ensure customer satisfaction.
- Document all network-related activities and maintain accurate records.
- Participate in ongoing training and professional development opportunities.
Required Skills/Qualifications:
- Minimum of 2 years of experience in a Optical Design.
- CCNA certification or equivalent networking certification required.
- Strong knowledge of networking protocols and technologies.
- Experience with network monitoring tools and troubleshooting techniques.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, customer-focused environment.
- Day shift availability.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement plan with employer matching.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional growth.
- Ongoing training and development opportunities.
Salary:
- $55,000-$75,000
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