All Age Continuing Care Palliative and End of Life Case Manager

Main area: All Age Continuing Care Palliative Case Manager
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Part time - 30 hours per week (9-5, 7 days a week)
Job ref: 116-6992563

Employer: NHS Lincolnshire Integrated Care Board
Employer type: NHS
Site: Bridge House
Town: Sleaford
Salary: £37,338 - £44,962 pa
Salary period: Yearly
Closing: 18/04/2025 23:59

All Age Continuing Care Palliative and End of Life Case Manager

NHS AfC: Band 6

NHS Lincolnshire Integrated Care Board has been established to support the wider health and social care needs of the population of Lincolnshire and will focus on delivering its agreed vision of ‘Better Lives for the people of Lincolnshire’.

This includes:

• Improving the health of children and young people.
• Supporting people to stay well and independent.
• Acting sooner to help those with preventable conditions.
• Supporting those with long-term conditions or mental health issues.
• Caring for those with multiple needs as populations age.
• Getting the best from collective resources so people get care as quickly as possible.

Job overview

This is an exciting opportunity to work as a member of the NHS Lincolnshire Integrated Care Board (ICB) All Age Continuing Healthcare (AACC) Team.

The Palliative and End of Life (PEoL) Case Manager will ensure that the care needs of individuals in receipt of fast-track funding are identified and met in accordance with the National Framework 2022 (Revised).

You will be working with the Quality Team and ensuring FT individuals are agreed promptly for funding and reviewed to ensure the package of care is meeting their needs. We would expect you to have a good knowledge of continuing care, although support and training will be given where needed.

Main duties of the job

1. Case managing individuals in receipt of fast-track funding, ensuring timely reviews are conducted and ascertaining care packages continue to be effectively commissioned and are cost effective.
2. Responsible for agreeing fast-track eligibility and care package sign off up to matrix authorisation level, ensuring package meets the needs of the person.
3. Supports the authorisation of fast-track funding within the 2-hour time frame.
4. Responsible for completing Decision Support tool (DST) for those considered no-longer eligible for a fast-track package of care.
5. Responsible for supporting the development and delivery of fast-track training within the Lincolnshire integrated system.
6. Clinical knowledge base in order to ensure comprehensive holistic assessment for continuing care.

Working for our organisation

NHS ICB is a strategic component of the Integrated Care System (ICS) across Lincolnshire delivering the commitments set out in the NHS Long Term Plan.

As a strategic commissioner we are responsible for meeting the needs of our population through commissioning high quality services. We seek to improve patient experience and are committed to looking at innovative ways we can improve care and offer more choice. Individuals are at the heart of everything we do and it’s important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally.

In conjunction, with individuals experience and the growing demands of our population; we are facing increasing financial challenge. We are required to reduce expenditure to sustainable levels (in alignment to the ICS 5 year strategic plan) which broadly fall into three types of scheme; system wide transformation, system wide efficiency, ICB only efficiency.

The ICB will promote good governance and proper stewardship of public resources in pursuance of its goals and in meeting its statutory duties. Good corporate governance arrangements are critical to achieving the ICB’s objectives and financial sustainability.

Detailed job description and main responsibilities

1. Responsible for agreeing fast-track eligibility and care package sign off up to matrix authorisation level, ensuring package meets the needs of the person.
2. Supports the authorisation of fast-track funding within the 2-hour time frame.
3. Responsible for completing Decision Support tool (DST) for those considered no-longer eligible for a fast-track package of care.
4. Responsible for supporting the development and delivery of fast-track training within the Lincolnshire integrated system.
5. Supporting the Quality and Locality Lead in the development of a range of services required for individuals who qualify for fast-track packages of care.
6. Collating and undertaking comprehensive and coordinated multi-agency assessments. Decision making for continuing Healthcare must be in line with standard operating policy and procedures and the National Framework.
7. Promoting Personal Health Budgets, ensuring integration into Continuing Healthcare.
8. Assisting in maintaining a database for all patients assessed for Continuing healthcare and ensure high quality assurance systems are in place.
9. Communicate information, risks, issues, and dependencies, including briefings and reports.
10. Developing strong working relationships with partner agencies including acute hospital trusts, Community nursing teams, local authorities, the independent sector, neighborhood teams and others.
11. Providing professional nursing advice to acute hospital trusts, care providers and social services with regards to Continuing Healthcare, Fast-track funding and Personal Health Budgets.
12. Supporting to review and respond to complaints, freedom of information requests and subject access requests.
13. Support requests for retrospective reviews for CHC and disputes.
14. Knowledge of Mental Capacity Act (MCA).
15. A background that can demonstrate clinical experience in a healthcare setting including inter-agency and multi-agency working.
16. Evidence of continued professional development.
17. Competent in IT including typing.
18. To use IT and database on a daily basis.

Person specification

Essential and Desirable

• Registered Nurse RGN, RMN or RNLD or Allied Health Professional with qualification.
• Knowledge of the CHC framework and its application.
• Experience in a clinical setting including inter-agency and multi-agency working.
• Evidence of continued professional development.
• Aware of Caldicott principle and information governance.
• Understanding of Confidentiality and Data Protection Act.
• Awareness of equality and valuing diversity principles.
• Demonstrate ability to travel and work in a variety of settings.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
• Evidence of teaching/mentorship.
• Experience in working within continuing healthcare with a good understanding of the continuing healthcare framework.
• Experience of managing risks and reporting.
• Negotiation and conflict management skills and the ability to influence in formal settings.

All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of employment.

We actively promote equal opportunities and positively encourage applications from suitably qualified and eligible people regardless of sex, race, religion, sexual orientation, or disability.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expect all staff to undertake this commitment.

Applicants will be subject to robust safer recruitment processes. All staff with patient contact will need to have gained clearance through a standard or enhanced DBS check prior to working in these roles.

Please note interview expenses are not subsidised or reimbursed by this organisation.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.