Senior Account Manager/Director

Harrison Carloss; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job description

Harrison Carloss is looking for a Senior Account Manager/Director to join their team.

If you’re a Senior Account Manager or Director looking to take the next step in your career, then this could be the perfect opportunity for you!

A few things you probably need to know… We’re looking for someone who can hit the ground running and start building lasting relationships with our clients. You ideally need a minimum of 3 years’ experience in an agency environment, a passion for marketing and excellent communication skills.

Duties:

• You’ll be part of the team managing the relationship with clients and delivering first-class levels of customer service.
• Managing client campaigns, making sure all the elements of that campaign are built, implemented and managed on time and to budget.
• Progressing marketing activity prescribed for the client.
• Planning and delivering marketing campaigns for clients whilst also keeping up to date with the latest trends.
• Keeping in touch with clients at key points and proactively reporting results to them.
• Dealing with any account issues and resolving with the help of internal teams.
• Quality assuring the information we receive and send to the client.
• Documenting your work with each client including the use of our job CRM system.
• Reviewing results with the team to ensure that everything is on track for the client.
• Identifying any opportunities for growth with your clients and ensuring profitability of your accounts.
• Getting to know our clients and their wider business, ensuring we are positioned as a key partner and extension of their team.
• Occasional travel to client meetings.

Requirements:

• 3+ years’ experience of working in a full service or digital agency environment in a client services role.
• Passionate about all things marketing and strategy.
• Excellent communication and organisational skills.
• Confident co-ordinating timelines and schedules.
• Accurately understands and executes project and creative briefs.
• Innovative and creative.
• Self-starter, uses initiative.
• Fast-learner and multi-tasker.
• Sociable with a desire to work in a motivated & fun team.
• Thrives in a fast paced and collaborative environment.
• Strong attention to detail.
• Clearly articulates feedback.

It would be awesome (and we’d really love you!) if you also have any of the desirable skills we’re looking for…

• Experience in growing client accounts and pitching.

Don’t bring us the answer, just the problem. We're a strategy-led creative and digital agency with a passion for problem-solving.

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