Hospitality and Bar Manager - Full Time - Guildford Spectrum

Hospitality and Bar Manager - Full Time - Guildford Spectrum

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We have an exciting opportunity for a Hospitality and Bar Manager to join the team at Guildford Spectrum. You will be managing all hospitality and bar functions within the complex, so we are looking for someone who will have a strong visual presence and a hands-on approach to supervise and manage the crews on a day-to-day basis, performance managing and identifying training needs. You will be operationally focused, and able to maximise income opportunities along with effective and efficient stock controls ensuring sales and upselling is optimised.

We are looking for someone who can lead and manage the team, ensuring high standards of customer service are being delivered at all times. We want our employees and customers to have the best experience possible. So if this sounds like you, we want to hear from you.

Hours: 37 hours a week, Monday to Sunday (rota basis)

Requirements:

• Previous experience within a catering role, along with a catering related qualification
• Supervisory experience
• To ensure that excellent customer service is being delivered at all times by all staff and leading this through being a role model for outlet staff. Dealing with any customer comment or complaint appropriately or referring to the appropriate manager as necessary
• Setting of key targets including income generation and customer satisfaction ratings and to be accountable for achieving those targets
• Working hours to reflect the business demand with weekend working seen as essential during peak times of the year
• To monitor and maintain consistently high standards of cleanliness and hygiene

Benefits:

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 4th April 2025
Salary: up to £26,043 per annum
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting