Domestic Major Loss Adjuster

Aviva plc; West Devon, East Midlands; Remote; GBP 35,000 - 65,000

Job description

Domestic Major Loss Adjuster page is loaded

Domestic Major Loss Adjuster

We have a fantastic opportunity for a permanent Domestic Major Loss Adjuster which is a home-based position, visiting our customers across the Midlands and Leicestershire, but available to travel throughout.

Are you someone who is passionate about high value domestic home claims? Do you love working on the field? If so, then we'd love to hear from you!

A bit about the job:

As part of Aviva’s Technical Claims function, we’re looking for an experienced insurance professional, with a proven track record of handling high value and complex domestic claims.

We’re an in-house claims function for a market leading field claims service, delivering a hands-on bespoke service, managing all facets of a claim on a cradle to grave basis.

You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits. Your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends.

Skills and experience we’re looking for:

• Experience in dealing with complex home claims, with exposure to losses in excess of £100,000.
• Qualified to a minimum of Cert CII, with aspirations to progress to Dip CII, with comparative CILA qualifications accepted.
• Possess a deep knowledge of technical insurance principles, along with some experience of subrogation, underwriting practices and full ABI report writing.
• An understanding of building practices and regulations in relation to property reinstatements and tendering processes.
• Proven track record of managing claims cradle to grave with an intense focus on customer satisfaction and service.

What you’ll get for this role:

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days.
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to [e-mail].