We are looking for a highly motivated, enthusiastic and dedicated individual to be responsible for managing and leading our QSI accreditation program.
You must have a flexible approach to working and be able to demonstrate good organisational and communication skills along with a commitment to service improvement.
The successful applicant will lead the team at MWL (Southport & Ormskirk sites) to maintain QSI accreditation as well as support the QSI lead at S&O sites to help them achieve accreditation.
The successful applicant will be responsible for collecting evidence to enable submission and to demonstrate that we run a safe, high quality service. This role demands a lot of document writing, data collection, data analysis and ongoing project work.
The successful candidate needs to have good communication and leadership skills and they need to be able to develop and maintain the QSI culture within the department. Previous experience of QSI submissions is desirable but not essential, however the candidate will need to have a good understanding of QSI and the submission process.
Interview Date: W/C 24th March 2025
Responsible for the image quality, education and clinical leadership of radiographic services within the radiology department.
Supporting the operation lead to co-ordinate the day to day work within the modality.
Responsible for producing high quality images for Radiological interpretation across the broad spectrum of client/patient groups.
Responsible for the co-ordination of the departments quality agenda and accreditation submissions.
The Team provides radiological services to the Health community, offering inpatient, outpatient and GP services to a broad spectrum of client/patient groups. This role will lead a designated department within radiology to ensure smooth running of the service and provide quality care to all our patients in line with the radiology vision.
Applicants must hold the BSc in Radiography or the DCR(R) and be HCPC Registered.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
KEY DUTIES
- Responsible for administration, performance monitoring and data quality of the PACS/RIS and other integrated systems.
- Perform diagnostic imaging examinations in accordance with departmental protocols.
- Responsible for ensuring image quality is maintained from all staff members.
- Responsible for the initial and ongoing training and education of staff in the quality agenda and accreditation.
- Be competent in the use of all appropriate imaging equipment.
- Participate in the on-call, flexible working and out of hours service as required.
- Responsible for audit of the QA program in the department.
- Abide by radiographic protocols.
- Abide by all Radiation Protection regulations.
- Report all equipment malfunctions to appropriate personnel.
- Responsible for sending accurate image data to the Picture Archiving Communication System for storage, transmission and archive.
- Justify radiographic examinations for Junior Radiographers, Radiographic Assistant Practitioners and Student Radiographers.
- Promote quality initiatives, ensuring the quality of patient care and compliance of quality standards.
- Establish and maintain effective communication with patients on complex, contentious and sensitive issues, using persuasion and negotiation where required.
- Maintain a patient, courteous manner in all aspects of communication with patients and staff especially in distressing situations.
- Liaise with lead clinicians and management team to ensure effective running of the service.
- Maintain a good working relationship with other departments and staff to ensure the provision of an efficient and effective service to all users and patients.
- Communicate with service users and external agencies including UKAS.
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- To provide clinical leadership to all staff in the department.
- To act as a radiographic clinical expert in the relevant field.
- Provide education to junior staff and ensure competencies are achieved.
- Provide additional support and education to staff who require it.
- Ensure image quality is maintained and improved, educating staff where appropriate.
- Support the department in improving services to enhance the quality of the service received by the patient.
- Support the department in quality initiatives and ensure communication and education of appropriate staff.
- Responsible for setting and maintaining a high quality of clinical and professional standards within the department.
- Promote and ensure compliance with radiographic protocols.
- Ensure clinical and professional standards are met at all times.
- Exercise clinical judgement in the utilisation of resources and initiate liaison with relevant clinical teams if clinical findings necessitate.
- Perform all aspects of clinical and technical procedures as per departmental policy.
- Ensure compliance with COR code of conduct and HCPC regulations to ensure registration is maintained.
- Document control maintenance of all radiology documentation.
- Write and contribute to policy for management approval.
- Ensure correct approval path is followed for document approval and control.
- Ensure education of staff in regard to policies.
- Effective management of internal audit program.
- Ensure documentation is available and complete submission for accreditation.
ADMINISTRATIVE RESPONSIBILITIES
- Responsible for accurate data entry on the Radiology Information System.
- Ensure all documentation associated with regulations are kept and stored appropriately.
TEACHING & TRAINING RESPONSIBILITIES
- Responsible for the training and development of staff both radiographic staff and external staff.
- Contribute to continuing education programme by attending courses and keeping abreast of current professional developments.
- Participate in department CPD programme.
- Ensure professional standards are maintained by contributing to the clinical training and development of radiographers, radiographic assistant practitioners and students.
LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
- Responsible for the day-to-day management of the designated department, planning and prioritising workload.
- Ensure the effective and efficient running of the service with due regard to available resources. Allocating activity to ensure maximised use of capacity.
- Monitor and evaluate all aspects of service delivery with regard to waiting times ensuring that waiting times are kept to a minimum.
- Demonstrate effective leadership qualities and promote teamwork.
- Undertake initial investigation of patient and user complaints and exercising judgement and initiative take appropriate actions to resolve the problem/complaint.
- Promote a working culture that improves quality.
- Responsible for clinical and professional standards to ensure compliance with accreditation.
- Identify and contribute to service development within the department.
- Responsible for implementing policies within the designated department and contribute to producing Radiology Trust policies for management team sign off.
- Responsible for co-ordination of risk assessments within the designated area.
- Responsible for optimum use of resources within the department and maintain adequate stock levels.
- Promote quality initiatives, ensuring the quality of patient care and compliance of quality standards.
- Promote compliance with all Trust risk management procedures and ensure risk management strategies are implemented including Health & Safety legislation for Control of Radiation, COSHH, VDU use, handling of patients, fire regulations and security etc.
- Ensure compliance with all statutory, professional and organisational requirements. Liaising with outside agencies to ensure compliance with statutory regulations when required. Ensure all documentation associated with regulations are kept and stored appropriately.
- Ensure all staff are compliant with the relevant registration eg HCPC, ARSAC.
- Act as a radiation protection supervisor.
- Refer patients for ongoing imaging examinations within departmental protocols.
- Responsible for the day-to-day management of a designated department.
- Contribute to the recruitment, selection and appointment of professional, technical and support staff in accordance with policy and procedures.
- Monitor staff performance and formulate personal development plans in accordance with Trust development review process (IPR).
- Monitor and action dose discrepancies via Dose Monitor alerts. Produce Dose audits and DRLs.
- Monitor and action incidents within own work area that are reported via Datix.
RESEARCH & AUDIT
- Participate in the audit of current techniques and keep up to date with the research and development of new techniques.
- Participate in departmental audit and research programmes.
- Undertake audit with other radiographers and radiologists.
- Perform and co-ordinate the internal audit of processes in line with accreditation.
This advert closes on Friday 7 Mar 2025.
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