Reservations and Events Executive

Direct message the job poster from Bleeding Heart Groupe

Our busy buzzy French Bistro with all year round outdoor seating with its striking 19th Century professional service with traditional French dishes plus a great-value list of 450 wines by the bottle and more than a dozen by the glass. It has been noted by City AM as “the best French Bistro in London”.

We have a number of Charming and Atmospheric Private Dining Rooms seating from 10 to 120 all offering the warm hospitality and impeccable service for which Bleeding Heart is noted throughout the City of London.

The Events and Reservations Executive’s roles duties and responsibilities include:

1. Manage reservations including group bookings for the Bistro & Tavern
2. Client Invoicing and payment reconciliation
3. Function sheets presentation when required
4. Client showrounds
5. Building the relationship with our regulars and top booker
6. Assist with promoting on social media and updating the website

Essential skills/knowledge

1. Excellent communications skills with good spoken and written English
2. Previous experience in a similar role
3. Very good knowledge of MS Office
4. Exceptional customer service skills and telephone etiquette
5. Excellent planning and organisation skills.
6. Can manage time and workload efficiently
7. Can work independently as well as part of a team

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitality