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German and Dutch speaking Customer Service Advisor

French Selection UK

London

On-site

GBP 28,000 - 34,000

Full time

30+ days ago

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Job summary

Join a dynamic international organization as a Customer Service Advisor where your fluency in German and Dutch will shine. This role involves providing exceptional customer service and administrative support, handling queries via phone, email, and face-to-face interactions. You'll manage client accounts while collaborating with various departments to ensure seamless operations. If you are proactive, confident, and possess excellent communication skills, this is an exciting opportunity to make a difference in the health sector. Be part of a supportive team that values your contributions and fosters professional growth.

Qualifications

  • Fluent in German and Dutch is essential for this role.
  • Experience in customer service is desirable.

Responsibilities

  • Provide excellent customer service and administrative support.
  • Manage client accounts and develop strong working relationships.

Skills

Fluent in German
Fluent in Dutch
Customer Service
Communication Skills
Proactive Personality

Tools

IT Literacy

Job description

German and Dutch speaking Customer Service Advisor

Location: London

Salary: Up to £33,250 per annum

Ref: 4215GD

Company Profile:
An international organisation providing services within the health sector.

Main Duties:

  1. To provide excellent customer service and administrative support.
  2. To deal with customers by phone, email and face to face, resolving queries and providing product advice as needed.
  3. To manage client accounts, developing and maintaining strong working relationships.
  4. To work with your and other departments providing administrative support.
  5. To handle report distribution and invoices.
  6. To liaise with relevant internal and external departments.

Candidate's Profile:

  1. Fluent in German and Dutch (written and spoken) – Essential
  2. Previous experience in customer service – Desirable
  3. Proactive, confident and dynamic personality.
  4. Excellent communication skills and a team player.
  5. IT literate.
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