Interim Head of IT

Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operational leadership and manage ongoing road-mapped technology projects. The Interim Head of IT will lead the Technology & Innovation function during a transitional period following the recent acquisition of the organisation by Hyde Group. This role is crucial in ensuring the stability and continuity of technology operations whilst the future direction in terms of technology alignment and / or absorption with Hyde Group is determined.

You will be joining our Technology & Innovation team. Our Technology & Innovation team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle’s operating businesses, ensuring they function efficiently while embracing best practice.

This is a 6-month fixed term remote contract with a possibility of further extension; travel is required to our Chelmsford and Holborn offices for meetings.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities

• Provide leadership to the Tech and Innovation function, ensuring smooth operations and stability.
• Implement road-mapped projects aligned with the organisation's overarching technology strategy and immediate needs.
• Collaborate with senior management to assess the current technology landscape and contribute to the decision-making process regarding future Technology IT alignment.
• Oversee daily technology operations, ensuring the reliability and security of IT systems and infrastructure.
• Manage technology budgets, resources, and vendor relationships to optimise performance and cost-efficiency.
• Ensure compliance with relevant regulations, standards, and best practices including ISO27001 and Cyber Essentials Plus.
• Lead and manage planned technology projects, including system upgrades, integrations, and migrations.
• Coordinate with internal and external stakeholders to ensure timely and successful project delivery.
• Provide guidance, support, and mentorship to the Tech and Innovation team, maintaining a collaborative and productive work environment.
• Act as the primary point of contact for technology related alignment matters during the transition period.
• Conduct 1-2-1’s and quarterly reviews against performance objectives and identify opportunities for professional development.

Key Requirements

• Proven experience in a senior IT leadership role, preferably in a transitional or interim capacity.
• Strong understanding of IT infrastructure, systems, and operations.
• Proficient in cyber and information security best practices.
• Detailed understanding of ISO27001 and Cyber Essentials Plus requirements.
• Proven experience delivering complex IT projects, across PaaS, IaaS, SaaS and hybrid cloud environments, including system integrations and migrations.
• Excellent leadership, communication, and interpersonal skills.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans