Linux / Windows Support Engineer

Linux / Windows Support Engineer - Sheffield - £240 a day

You will join a global high technology software company to provide full IT operations support at our Sheffield office as well as some remote support for sites across Europe, involving client desktop support (Windows & LINUX); and administration and support of the Windows & LINUX server infrastructure.

Operations

1. Second level support for all client desktop computing issues (PC Hardware, Windows, LINUX, VMware)
2. Administration of Windows File and Print Servers and Linux based servers.
3. Consultative services to highly technical customer base, advising on IT technology and methodology choices
4. Communicate effectively and efficiently to end users and peers to resolve tickets
5. Closely adhere to operations processes and service level agreements, following ITIL best practice

Skills

1. Windows Desktop: Build, Optimisation, fault diagnosis, Security, virtualisation, VPN, Auto Deployment.
2. LINUX Desktop: Build, Optimisation, fault diagnosis, Security, virtualisation, VPN, Administration, Scripting.
3. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup.
4. Virtualisation: Workstation Virtualisation.
5. IT Process: ITIL; Service, Change, Asset, Contract & Release Management