Director of Transformation

Norfolk and Suffolk NHS Foundation Trust; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.

Job overview

We have an exciting opportunity for a dynamic and ambitious leader to contribute towards the strategic direction of Norfolk and Suffolk NHS Foundation Trust, making lasting improvements for our patients, colleagues, organisation and local system.

The Director of Transformation will lead the clinical transformation team to support delivery of Norfolk and Suffolk NHS Foundation Trust’s transformation programme.

The postholder will work with senior colleagues to develop a clear strategic approach, narrative and communications for the overarching transformation agenda.

They will work with members of the Executive Team, contributing to the development of the Trust Corporate Strategy and Clinical Strategy, whilst driving the Trust’s stakeholder engagement strategy and plans for the transformation programme, developing and maintaining effective relationships with a wide range of internal and external stakeholders.

Applicants must have experience of healthcare leadership and relevant skills and experience of transformation/strategy/implementation at a senior level and evidence commitment to service performance and improvement through intensive and trusted collaboration with clinicians and clinical teams.

This role will be based at County Hall, Norwich with travel to Trust sites across Norfolk and Suffolk when required.

Main duties of the job

The postholder is a senior member of the Clinical Transformation Directorate, responsible for providing expert input and facilitation in terms of service development, redesign, transformation and programme delivery for prioritised initiatives. The postholder will have responsibility for high priority development programmes within the Trust, many of which in partnership with other organisations, thereby enabling the modernisation of services. The postholder will play a key role, working with clinical and service leads and other members of the senior management team, in identifying opportunities for service development and design, developing a programme approach to implementation of improvement and transformation and ensuring that benefits realised can be clearly articulated and evidenced.
The postholder will play a key role with others in the team including the Chief Transformation Officer and Clinical Director of Transformation in shaping the methodology and approach to service development and transformation and ensuring effective working and delivery of those direct reports managed.
The postholder will work in partnership with staff at all levels of the organisation and within both the Norfolk and Waveney and Suffolk and North East Essex Integrated Care Systems.

Working for our organisation

As a member of the Clinical Transformation Directorate, the postholder will also work collaboratively with senior staff within the wider team, and across the Trust to manage and achieve improvements in Trust services generally in line with the Trust’s vision, values and strategy.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

For full list of responsibilities, please see attached job description.

The interviews for this role will take place between 13th and 27th January 2025.

Person specification

Qualifications

• Masters degree (or equivalent) in relevant discipline or Demonstrable equivalent experience and expertise at senior management level within a health or social care setting.
• Evidence of continued professional development
• Programme or Project Management Qualification

Experience

• Demonstrable experience of operationally managing clinical services.
• Proven track record of leadership and/or programme management at a senior level
• Experience of leading and successfully implementing service developments & developing business cases within a health or social care setting
• Strong record of multi-professional collaboration at a senior level.
• Experience of performance management of service delivery, staff and processes to ensure targets are consistently achieved

Skills

• Able to work in partnership with clinical & operational leaders, Executive Directors and external partners
• Excellent written, verbal, editorial & presentational skills, with ability to communicate complex issues effectively for a range of audiences including highly complex, sensitive and/or contentious information.
• Business, service planning, analytical and numeracy skills.

Knowledge

• Knowledge of the principles relating to contractual arrangements and commissioning for NHS and local authority services
• Understanding of the principles of the NHS assurance systems, NHSE
• Deep understanding of health & social care provision together with an awareness and appreciation of current NHS and social care policy and priorities, particularly in relation to community care and integrated care
• Good knowledge of NHS finance systems
• Clear understanding of professional and multi-disciplinary roles, working and issues

Other

• The ability to travel independent across the geographical spread of all Trust locations
• High levels of self-motivation, discipline and resilience
• Comfortable and confident working in politically sensitive environments.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.

Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.

The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.

This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.