Senior Creative Strategist

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About the team

Our in-house Global Creative team shapes our brand narrative and visual identity in the mind of our customers. We collaborate closely with teams across our business in Marketing, Product, and Communications to deliver innovative and impactful creative solutions and campaigns. As we continue to grow and bring to life our new brand platform, we need a strategic thinker who can help shape our creative direction.

About the role

As a Creative Strategy Lead, you will develop and execute strategies for global digital campaigns and major cultural events. You will collaborate with the Insights Team to ensure our strategies are relevant and effective, and work closely with the creative team to bring these strategies to life. Your primary goal is to make Deliveroo a brand that customers love, and your work will play a significant role in how we present ourselves in the market.

What you'll do

• Develop Strategies: Create strategic approaches for global and local campaigns and key cultural events, ensuring they align with our brand and business goals.
• Collaborate with Teams: Work closely with Global and Local Marketing teams to ensure our strategies are data-driven and effective, and guide our creative teams on bringing these strategies to life.
• Lead Presentations: Present strategic ideas internally, clearly communicating your vision and gathering feedback to refine your approach.
• Drive Strategic Thinking: Help ensure the in-house Creative Team is a hub for strategic creative thinking across the business, influencing how we approach brand and campaign strategies.

Requirements

• Experience in creative or brand strategy, either in an agency or in-house setting.
• Experience working with customer value propositions and global strategic platforms.
• Strong storytelling skills, with the ability to create and present compelling narratives.
• Comfort with fast-paced, dynamic environments and a resilience to change.
• Self-starter with excellent communication, interpersonal, and critical thinking skills.
• Equal passion for the strategic structure of small tasks and large projects.
• Ability to balance pushing creative boundaries with being flexible when needed.
• Highly collaborative; you thrive in a people-focused culture.
• Deep understanding of our audience and customer needs.

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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A competitive and comprehensive compensation and benefits package.

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location.
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support.
• Up to 5% matched pension contributions.

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.

Food

• Free Deliveroo Plus: free delivery and access to special offers.
• Team lunches from the best local restaurants.

Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
• One day of paid leave per year to volunteer with a registered charity.

• Funded single cover healthcare on our core plan, with the option to add family members at own cost.
• On-site gym (HQ), discounted external gym membership.
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass.
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments.
• Life assurance.

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment.
• Excellent kit to enable working from home and a parent-friendly working culture.
• Access to free mortgage advice.
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel.
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions.