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Hire Desk Controller

Alecto Recruitment

Great Dunmow

On-site

GBP 32,000

7 days ago

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An established industry player is on the lookout for a proactive Hire Desk Controller to join their dynamic team in Great Dunmow. This role involves managing customer inquiries, scheduling equipment dispatches, and maintaining accurate inventory records. The company specializes in the supply and maintenance of winches and hoists, catering to sectors such as construction and marine. With a supportive work environment, you’ll build strong relationships with customers and suppliers while ensuring timely service delivery. If you are organized, have excellent communication skills, and thrive in a fast-paced setting, this opportunity is perfect for you.

25 days annual leave

Private health care

2 bonuses a year

Previous office experience, preferably in a plant hire role.
Strong organizational and multitasking abilities.

Manage incoming calls and emails, providing quotations and resolving queries.
Assist in scheduling and dispatching equipment for timely deliveries.

Organizational Skills

Multitasking

Verbal Communication

Written Communication

Problem-Solving

Office Experience

Familiarity with Hire Systems

Insphire

Syrinx

Microsoft Word

Microsoft Excel

CP31937

Hire Desk Controller - Great Dunmow

£32,000

Alecto Recruitment are seeking a proactive Hire Desk Controller to join a company specializing in the supply, installation, maintenance, and repair of winches and hoists.

They provide a range of services designed to support industries that rely on lifting and handling equipment, offering expertise in both equipment servicing and technical support.

Serving sectors such as construction, marine, industrial, and offshore.

Hours:

Mon - Fri

8am - 5pm

Package:

Up to £32,000 basic
2 bonuses a year
25 days annual leave PLUS bank holidays
Private health care

Key Responsibilities:

Manage incoming calls and emails professionally and efficiently, addressing inquiries, providing quotations, and resolving queries.
Assist in the scheduling and dispatching of equipment to ensure timely deliveries and collections.
Maintain accurate records for hires, returns, and inventory levels.
Build and maintain strong relationships with customers, suppliers, and team members.
Work closely with the operations team to ensure all equipment is well-maintained and ready for hire.
Support month-end processes, including customer invoicing and statements.
Assist with Purchase Order (P/O) processing, including handling supplier invoices and statements.

Qualifications:

Previous office experience, preferably in a plant hire or hire desk role (but not essential).
Familiarity with hire systems (e.g., Insphire, Syrinx) is a plus.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Proficient in using computer systems such as Word and Excel.
A proactive, problem-solving mindset and a positive, "can-do" attitude.

If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) ext 223 and ask to speak to Chloe.

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