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Store Manager – Emersons Green

Costa Coffee

Bristol

On-site

GBP 36,000

8 days ago

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Job summary

An established industry player is seeking a dynamic Store Manager in Bristol. This role involves more than just overseeing store operations; it's about cultivating a vibrant customer experience and leading a dedicated team. You'll be the driving force behind sales and customer satisfaction, ensuring that every visitor leaves with a smile. With a commitment to diversity and inclusion, this forward-thinking company offers a supportive environment where your leadership can shine. If you are passionate about coffee and people, and ready to take on a challenge, this opportunity is perfect for you.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual bonus opportunities

Qualifications

  • Strong leadership experience managing and developing successful teams.
  • Ambitious character with a focus on growth and high standards.

Responsibilities

  • Drive customer service culture and meet customer needs.
  • Train and develop your team to reach their full potential.
  • Manage sales and profit while creating a welcoming environment.

Skills

Leadership

Customer Service

Team Development

Sales Management

Education

Experience in Retail Management

Job description

Category: Retail Operations - Store Manager

Location: Unit 8A, The Village, Emersons Way, Emersons Green, Bristol, GB-BST, GBR, BS167AD

Store Manager – Bristol, Emersons Green – Up to £36,000 per annum – Permanent

At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  1. Access to the Coca-Cola share scheme including matched contributions
  2. 50% discount on all your favourite food and drinks in Costa owned stores
  3. A smart pension that is matched up to an amazing 10%
  4. Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:

  1. Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
  2. Creating the perfect setting that customers want to come back to again and again
  3. Taking ownership with brilliant management of sales, profit, our teams, and recognition
  4. Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

  1. A strong leader with experience managing and developing successful teams
  2. A forward-thinker with one eye on where we’re heading and the other on the bigger picture
  3. An ambitious character who wants to be part of our growth journey
  4. A brand ambassador dedicated to maintaining high standards
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