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General Manager

Hollywood Bowl Group Plc

Wellingborough

On-site

GBP 30,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dynamic General Manager to lead one of its vibrant centres. This role offers the autonomy to influence business performance while ensuring outstanding service for customers. With a strong focus on team development and operational excellence, you will be at the forefront of driving success across various revenue streams. Join a company that values diversity and invests in your career growth, offering a range of perks including performance bonuses and ongoing training. If you are passionate about creating memorable experiences and leading a motivated team, this opportunity is perfect for you.

Benefits

Performance bonus: 15% of annual base pay
Outperformance bonus: Up to 15%
Access to Electric Vehicle scheme
50% off food when working
Optional pension plan
Additional holiday days
Ongoing training and development
Free games vouchers
30% discount off food and drink
Employee Assistance Programme

Qualifications

  • Experience as a hands-on General Manager in leisure, hospitality, or retail.
  • Evidence of coaching, developing, and progressing your team.

Responsibilities

  • Run a busy centre, ensuring a safe and fun environment for team and customers.
  • Drive financial and commercial performance across all revenue streams.

Skills

Budget Management
Operational Standards
Team Coaching
Sales Optimization
Customer Service
Flexibility and Adaptability

Job description

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a General Manager, in return you'll get:

  • Performance bonus: 15% of annual base pay, paid quarterly
  • Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
  • Access to our Electric Vehicle scheme
  • 50% off food when you are working
  • Optional pension plan
  • Earn additional days holiday with length of service up to five days
  • Ongoing training and development
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
  • Opportunity to join our healthcare cash plan
  • Financial long service awards
  • A £15 donation to our dedicated charity partner when you complete your induction
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...

As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To Be Successful, You Should Have
  • Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
  • Experience managing a budget size of at least £1m
  • A relentless approach to delivering the best operational standards in the industry
  • Evidence of optimising sales and performance of a business unit
  • A passion for people, with evidence of coaching, developing, and progressing your team
  • An empathetic and compassionate approach
  • Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
  • Willingness to work nights and weekends
The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition.

Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems.

Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment.

We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
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