Network Engineer

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We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.

About you:

Reporting to the Head of Networks, and working as part of our networking technical community, you will play a key role in designing, building, supporting, maintaining and improving the infrastructure services we deliver to our internal and external customers around the globe.

The Network Engineer is responsible for ensuring our services remain available, secure, cost effective whilst performing to design. This role is required to design, build, support, maintain our global infrastructure working autonomously and collaboratively with our local and global team members.

You will need to apply your knowledge of networking and infrastructure technologies to ensure best practice configuration, performance and security is maintained. You will need to be able to work under pressure during customer affecting incidents to quickly restore service or determine effective workarounds.

This is an ideal role for someone who has a solid foundation in networking and infrastructure, a thirst for knowledge, a curious mind and a desire to do more with their skills. This role also carries a strong need for engineering, operations and service and SLA orientated thinking with a customer first mentality, and cultural sensitivity.

Day-to-day, you will:

• Take personal accountability for our products so that they remain available, secure, reliable and provide an excellent customer experience.
• Design, build and support network and firewall infrastructure.
• Perform upgrades and patches where applicable across the infrastructure.
• Participate in high pressure incident scenarios, balancing technical resolution with timely service restoration.
• Carry out technical, engineering and operations standards and procedures, maintain and update technical documentation.

Your skills and experiences might also include:

• Manage the design, engineering and operations of network and security infrastructure.
• Current, hands-on network support experience; preferably in a multi-client, service provider environment.
• Expertise, knowledge and experience of firewalls, routing, switching, VPN, load balancers, and cloud networking.
• Skills in Palo Alto, Cisco ACI and Nexus networking, Cisco Meraki, Juniper and VMware NSX-T.
• Contribute to global network strategy and service improvement plans.
• Network automation and programming skills would be advantageous.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Information Services and IT Services and IT Consulting