Broker Relationship Manager

The Role Purpose:

• The Broker Relationship Manager will play a pivotal role in building and maintaining long-term, successful and sustainable relationships with their panel of insurance brokers.
• The successful candidate will act as a bridge between the broker and its network, utilizing a broad spectrum of tools, such as management information, innovative products, insurer facilities, and marketing support to deliver exceptional value and service to their brokers.

Key Responsibilities:

Broker Partner Relationships:

• Build and maintain strong, collaborative relationships with broker partners in alignment with the broader team.
• Act as a trusted advisor to broker partners, supporting their growth and business success.

Service Delivery:

• Ensure seamless support for broker partners, delivering a consistently high-quality experience.
• Collaborate with the broking team to manage and resolve service-related issues efficiently.

Business Engagement:

• Work closely with senior leadership, the broking team, and other departments to align strategies and objectives.
• Leverage available tools and resources to enhance broker partner engagement and drive mutual success.

Financial Support:

• Assist the accounts team in credit control processes to ensure timely and effective financial management.

Brand Representation:

• Act as an ambassador for the organisation, promoting and upholding professional standards.
• Attend industry events to build and expand networks within the insurance industry, strengthening the company’s presence and influence.

Measures of Success:

• Development and strengthening of relationships with existing broker partners.
• Effective engagement and collaboration with internal teams.
• Contributions to the enhancement of the organization’s proposition for broker partners.

Qualifications and Skills Required:

• Proven experience in relationship management, preferably within the insurance sector.
• Strong communication and interpersonal skills with the ability to build trust and rapport.
• Ability to analyse and utilize management information effectively.
• Demonstrate ability to handle service issues and manage competing priorities.
• A proactive, solutions-oriented approach to challenges.
• Familiarity with industry networks and events is a plus.

This role offers a unique opportunity to drive meaningful relationships and contribute to the ongoing success of both your brokers and the broker network. If you are passionate about relationship building and driving business success, we encourage you to apply.

Salary: £ to Attract The Best + Car Allowance + Bonus + Benefits (incredible holiday allowance plus the type of business you’ll be proud to tell your friends and family about)

Contact: Stephen Mallaband

Reference: SM/88182

Footnote: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

If your application is successful, we would usually contact you to discuss the opportunity in more detail, typically by the Friday following your application that week; however, due to the Christmas period, response times will be longer.

Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.