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Retail Sales Assistant

Shakespeare

Stratford-upon-Avon

On-site

GBP 12,000 - 18,000

10 days ago

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Job summary

An established industry player is seeking a Retail Sales Assistant to join their vibrant team in Stratford-upon-Avon. This role offers the chance to engage with visitors from around the globe, sharing the rich legacy of one of the world's greatest playwrights. You'll be instrumental in creating memorable experiences through excellent customer service while managing retail operations at iconic locations. If you have a passion for retail and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a team dedicated to celebrating culture and history while contributing to a welcoming atmosphere for all visitors.

Benefits

Company Pension

Company Events

Employee Discounts

Free Parking

Employee Assistance Programme

Qualifications

  • Previous retail experience is preferable.
  • Excellent customer service and an outgoing personality are essential.

Responsibilities

  • Advising and serving customers to enhance their experience.
  • Cleaning and merchandising displays to attract visitors.
  • Handling retail deliveries and ensuring stock availability.

Skills

Customer Service

Retail Sales

Communication Skills

Job description

Celebrating Shakespeare is at the heart of everything we do.

The Shakespeare Birthplace Trust is looking for a Retail Sales Assistant to work at Shakespeare’s Birthplace Shop on Henley Street and Anne Hathaway’s Cottage, Shottery, Stratford-upon-Avon. You will work an average of 21 hours per week, your working pattern will involve alternate weekends and a fair share of Bank Holidays.

We are looking for an enthusiastic retail team member to help make a visit to our Shakespeare’s Family Homes a memorable one. If you enjoy selling and would like to meet thousands of different people from all over the world united by their love of Shakespeare’s life, work, and legacy then we may have just the job for you.

Responsibilities:
  1. Advising and serving customers
  2. Dealing with retail deliveries
  3. Cleaning and merchandising of displays
  4. Adding value to customers’ purchases and experiences
  5. Advising prospective visitors of the Trust’s offer

Previous retail experience is preferential. Excellent customer service, an enquiring mind and an outgoing personality are essential.

The closing date for applications is Sunday 13 April 2025 with interviews taking place on Tuesday 22 and Wednesday 23 April 2025.

The Shakespeare Birthplace Trust is committed to encouraging equality, diversity, inclusion and belonging (EDIB) in our recruitment practices and in the working practices of our staff and volunteers.

Please download to view supporting documents below.

JD - Retail Sales Assistant - August 2024.pdf

GI - Retail Sales Assistant - PT, Perm - March 2025.pdf

Skills for the job:

  1. Company Pension
  2. Company Events
  3. Employee Discounts
  4. Free Parking
  5. Employee Assistance Programme
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