General Manager of Planning & Forecasting

General Manager of Planning & Forecasting

Vacancy Location Rugby Hub

This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.

The Vacancy

Are you a strategic thinker with a knack for forecasting and planning? Join our dynamic team as the General Manager of Forecasting and Planning!

Come and join the Evri team!

As the General Manager, you'll be at the helm of accurately forecasting and planning parcel volumes across our network. You'll analyse new information, such as sales and promotional activities, alongside historic trends to understand their impact on demand.

In this role you will track and identify ongoing improvement opportunities. You will support and build new reports to improve the planning of the network and highlight failures.

Your clear communication with key stakeholders—Commercial, Finance, Hub, Depot, and Delivery teams—will be crucial. You'll also implement and define new tools, processes, and metrics to continuously improve volume forecasting.

Interested? Then here is what you need to be successful at Evri!

Key Responsibilities:

• Lead the Network Planning and International Planning teams in a 24/7 operation.
• Manage daily, weekly, and strategic volume forecasts from both operational and cost planning perspectives.
• Drive continuous improvement in forecasting accuracy and cost savings.
• Design and implement operational recovery plans in collaboration with Operations teams.
• Deliver annual Peak plans and special event forecasts.
• Model and approve Network Infrastructure changes to ensure capacity.
• Influence senior stakeholders with data analysis and corrective actions.
• Establish clear demand planning KPIs to support financial budgeting and benchmarking.

Skills & Qualifications:

• Advanced Microsoft Office skills, including Excel and preferably Access/Database skills.
• Experience in developing new processes and procedures across multiple sites/functions.
• Ability to design analytical tools and reports for senior operations.
• Strong technical, strategic, and operational skills.

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensuring that each person at Evri is valued for who they are and what they bring to our business.

We are Evri. Where everyone is welcome.

We’re excited for the future. Let’s deliver it together.

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk, or a major retailer such as John Lewis, asos, or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops, and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation, and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious, and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Free digital GP service for all colleagues and their family.

Wagestream - access a portion of your earned income before payday.

Free basic Will and discounted partner mirror Will for all colleagues.

50% discount on sending parcels through Evri.

Cycle to Work scheme.

Company funded Life Assurance.

Employee Assistance Programme with free counselling.

Great career progression.

Up to 26 days holiday.

Voluntary flexible benefits at discounted corporate rates.