Performance Manager

Europcar; Bournemouth; On-site; GBP 25,000 - 45,000; Full time

Job description

Responsible for frontline staff training and development and overall profitability of a high volume branch. Primary responsibilities include but are not limited to the following:

1. Service based leadership
2. Staff training, development and corrective action
3. Sales and financial reporting

What we can offer you:

1. Competitive Basic Salary
2. Exceptional commission scheme - uncapped bonus potential with on target earnings.
3. Starting on 6 weeks holiday (including bank holidays), increasing with length of service
4. Free on site car parking
5. Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
6. Pension and a life insurance scheme
7. Discounted car hire rates across our network
8. 20% discount on EE mobile phone contracts*
9. Discounted hotel rates through the Accor Group after 12 months service*
10. Cycle2Work*
11. Free annual eye tests
12. Confidential legal and support service through BUPA
13. Career progression and development

*forms part of current non contractual benefit offering

Responsibilities:

1. Manage staff performance and build effective teams to achieve sales objectives
2. Maximise incremental sales through effective training and staff development
3. Daily communication with staff providing recognition and constructive redirection
4. Provide continuous training and education daily
5. Work closely with management and department leaders

Job Requirements:

1. A full, valid clean driving licence, with a minimum of 4 years driving experience is required
2. Management of direct customer contact, employee relations, budget and P&L review
3. Ability to exercise sound judgement and make prudent decisions
4. Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
5. Strong team-oriented leadership skills and proven track record in a leadership role
6. Ability to attract, evaluate, coach, and advance staff to create an effective team
7. Working knowledge Microsoft Office, including Excel, Word, Power Point.

If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

Europcar Mobility Group is a global mobility services provider with a leading position in Europe. In the coming years, the Group's ambition is to become a leader in sustainable mobility services, driven by data, technology and people.