Trainee Field Service Engineer - Gloucester

Pacifica - Trainee Domestic Appliance Field Service Engineer - Gloucester

Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer!

We'll help you learn - We're ideally looking for people with previous electrical/mechanical experience. We'll build on your skill set by providing you with our industry-leading City and Guilds Assured training, enabling you to earn while you learn with your Domestic Appliance Field Service Engineer mentor - you'll be a fully-fledged Domestic Appliance Field Service Engineer in no time!

Your Mentor - No Trainee should be without a mentor to guide them through the new challenges and unfamiliar territory that lie ahead - your mentor will support you along your new career path.

Purpose Built Training Facilities - You'll receive second to none training at our purpose-built training facility in the North East of England, where our Domestic Appliance Field Service Repair Experts will teach you the unique set of skills you'll need to embark on your new adventure. We will give you extensive training across the main appliance types including washers, tumble dryers, refrigeration, dishwashers and electric cookers.

Tools, equipment, Tablet, Van and uniform provided - You'll be supplied with your own uniform, tablet, tools of the trade and your very own van and fuel card - everything you need to kickstart your new career.

Pacifica is one of the UK's largest providers of outsourced support and repair of Domestic Appliances. Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose; We exist to keep households running while protecting the environment.

Our Vision; We are proud to care for our customers' appliances for a more sustainable world.

We offer a competitive salary with wage increases throughout your training period providing you pass the relevant stages in the required time.

Being a Domestic Appliance Field Service Engineer isn't for everyone, we're looking for people with the right attitude, characteristics and interests to take on the challenge.

Do you have what it takes? The ideal candidate will be both technically minded and customer focused, possessing the following personal attributes;

Practically minded - You will be comfortable and competent when using hand tools, have an eye for detail and an aptitude for problem solving.

Enthusiasm for the role - The job is not a walk in the park, we need to know you will power through when things get tough.

Confidence - As the job entails working in customer's homes, you must have the confidence to work alone and interact with customers on a daily basis.

Can-do attitude - You need to be up for the challenge and strive for success.

Driven - You must possess a desire to learn new skills and develop yourself.

Great communicator - As you'll be working directly with customers, communication skills are a must. You will be articulate and good with verbal and written English.

Benefits

Competitive salary of £25,500 - £26,000 per annum depending on experience for a 40 hour week.

Company Pension scheme

Bonus scheme to increase earnings

Private Van use (optional, subject to HMRC Tax rules)

30 days annual holiday allowance including 8 bank holidays

Wellbeing and fantastic work - life balance

Excellent opportunities for progression and promotion within our business.

Death in service benefit at 3x salary

Company online retailer saving portal

Complimentary MAP - (Multi Appliance Protection) for your own home appliances.

Costa card gift cards - monthly nominations by Team Managers

Entry into monthly Cash Prize draw

Additional Benefits

Van stock supplied and automatically replenished based on your personal usage.

Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.

Easy to use in-house engineer software for repair visits

No Sales targets for customer consumables

Pre-order against your own jobs

Specialist training

Full UK Driving manual licence required with no more than 6 points