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Service Desk Engineer

Bewleydesign

St. Ives, Cambridge

On-site

GBP 28,000 - 30,000

Full time

15 days ago

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A forward-thinking managed service provider is seeking a Service Desk Engineer to join their dynamic team in St. Ives. This exciting role offers the chance to provide comprehensive Microsoft-based support to a diverse range of clients. As a Service Desk Engineer, you'll utilize your expertise in Windows applications and Office 365 while enhancing your technical and stakeholder management skills. If you're looking to grow your career in a collaborative environment, this opportunity is perfect for you. Join a company that values innovation and teamwork, and make a significant impact on business growth.

Experience in providing 2nd line support in a busy environment.
Proficient in Microsoft Windows and Office 365 applications.

Provide direct support to customers and colleagues.
Work closely with client teams to action and fix tickets.

2nd Line Support

Microsoft Windows

Communication Skills

Office 365

Networking Knowledge

Join to apply for the Service Desk Engineer role at Bewley Design

Are you a Service Desk Engineer looking for your next exciting opportunity?

A brand-new position has arisen for a Service Desk Engineer to join a leading managed service provider in Cambridge where you will be providing Microsoft-based support across their wide range of clients. As the Service Desk Engineer, you will be expected to be based five days a week on-site in St Ives, Cambridge. You will need experience with Windows applications as well as Office 365 and ideally knowledge of networks. This is a great opportunity for an ambitious Field Service Engineer to further develop their career.

The Service Desk Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting business growth, working closely alongside the client teams to action and fix tickets, providing 2nd line support, and putting your Windows and Microsoft 365 knowledge into action. If you want to work for a forward-thinking, collaborative organization, then this could be the role for you.

Skills Required For Service Desk Engineer Are:

Experience of 2nd Line Support
Microsoft Windows experience
Brilliant communication skills, both written and verbal
Experience of working with Office 365 and Networks
Exposure to working in a busy user support environment

Salary: £28,000 - £30,000 per year + excellent benefits

Location: St Ives, Cambridge

Apply now for immediate consideration regarding this excellent opportunity!

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