KYC Operations Quality Control Reviewer

Move forward with your career and join us as a Quality Control Reviewer!

As a Quality Control Reviewer in KYC Operations Team, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships. You will be familiar with working in fast paced and flexible Operational & Analytical Environment and you will be able to evaluate complex and lengthy KYC/AML documents in order to ensure full adherence to regulation requirements. Ideally, you will have knowledge of multiple client types and have proven experience of producing top quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary. Effective communication skills are a key part of this role as you will be required to build and maintain strong working relationships in a changeable environment.

Job responsibilities

• Performs end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to stringent JP Morgan standards for KYC and global regulatory requirements
• Manages personal workload and priority items, and ensures timely escalation of key risks/issues to management
• Keeps informed of and applies any changes to processes, procedures and regulatory change
• Provides responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team
• Partners with management to ensure KPI's are in line with business requirements, monitors metrics reporting, highlights concerns, proposes resolution, tracks progress and supports management with additional tasks such as prioritisation, escalations, workflow management, team oversight, recruitment and group initiatives
• Develops strong partnerships with key stakeholders, proactively builds and maintains relationships across the firm
• Identifies and executes process improvements and provides Subject Matter Expert support on key process and technology initiatives

Required qualifications, capabilities, and skills

• Relevant experience in the Financial Industry in KYC/AML
• Strong verbal and written communication skills with ability to influence others and build successful relationships
• Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
• Quality-focused work ethic with a strong controls mind-set
• Able to demonstrate flexibility and operate in a changeable environment

Preferred qualifications, capabilities, and skills

• Prior experience as Quality Control Reviewer covering high risk client types
• KYC/AML/Compliance/Audit/Regulation/Risk & Controls knowledge
• Excellent attention to detail
• Professional certification (CAMS, ICA or equivalent)
• Working knowledge of risk factors that may impact specific products and industries