Field Service Engineer - Slough

Field Service Engineer – Slough – Permanent
(SL0 - SL6 Postcodes Only)

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And there’s never been a better time to join us as a Field Service Engineer.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting our team members who find themselves in unexpected financial pressure

What you’ll do

Being a Field Service Engineer means so much more than maintaining our Costa Express equipment. It’s your chance to solve problems, be accountable for the equipment in your patch, and get ahead of the curve - which means you’ll be:

• Diagnosing faults to repair or replace the equipment that keeps customers enjoying their coffee
• Communicating issues, problems and solutions through escalation points
• Serving up smiles with first-class customer service for our partners

Who you are

It’s your unique ingredients we’re interested in:

• An agile worker with experience using service equipment in an electrical or mechanical engineering role
• An efficiency expert ready to keep our equipment operating effectively
• A people person who can stay calm under pressure

Our training

We believe in developing and investing in talent! As we continue our journey of growth, it is important to us that we invest in our Field Service Engineers.

Our City & Guilds Assured training programme has been developed to help you reach your full potential. At Costa Coffee we want you to have the desire to continuously improve, striving to ensure that tomorrow we are better than today.

Working pattern: 37.5 hours a week, 1 / 4 weekends