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system administrator/ It engineer
Tech Domain
Watford
On-site
GBP 80,000 - 100,000
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Job summary
An established industry player is seeking an IT & Network Support Engineer/Technician to join their team. This entry-level role involves providing on-site support for IT and networking tasks, including desktop administration and hardware installation. You will be responsible for troubleshooting issues across various operating systems and ensuring customer satisfaction through effective service delivery. This is an exciting opportunity for those looking to grow their skills in a dynamic environment, with flexible working hours and the chance to work on a variety of tasks in the IT services sector.
Qualifications
- Entry-level position requiring expertise in desktop administration and customer service.
- Knowledge of DHCP, DNS, and basic networking is essential.
Responsibilities
- Provide on-site IT support for L1 & L2 tasks including hardware installation.
- Assist with technical troubleshooting for various operating systems.
Skills
System Desktop Administration
Customer Service
Incident Management
Change Management
Release Management
Windows Platforms Support
Technical Troubleshooting
Networking (DHCP, DNS, IP addressing)
Education
IT Infrastructure Library Certification
Windows Server Administration Certification
Job description
We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).
Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms.
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities.
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
- Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices.
Entry level
Full-time
Information Technology
IT Services and IT Consulting
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