Internal Sales Representative

Are you someone that excels in an office environment and a varied role?

Are you looking for a company who can offer career progression?

And do you have an aptitude for customer service?

Our client is a dynamic and growing company who are dedicated to providing a first-class service and their products to their clients across a variety of industries. The business has been operating for over 4 generations and due to continued growth, they are now looking to recruit an Inside Sales Representative to join their team on a full-time basis, based in Banbury. The ideal candidate would have previous experience working in a telesales/telemarketing environment, conducting searches for new prospects to generate new sale leads. This is a fantastic opportunity to join a business who can provide further development and a great working environment.

Key Responsibilities:

1. Conduct outbound communications via the phone, email, LinkedIn and other platforms to generate new sale leads and book appointments for the field sales team.
2. Follow up on leads and enquiries, building on those relationships with new clients.
3. Manage both inbound and outbound sale calls, qualify new prospects and move them through the correct pipeline, onto the sales team.
4. Keep the internal CRM system (Microsoft Dynamic) up to date with accurate information.
5. Monitor all sales activities and generate reports to support the sales team.
6. Ensure all data on the CRM system is regularly reviewed and cleansed of old data accordingly.
7. Assist with other general administrative tasks, such as managing diaries, scheduling meetings and putting together materials for the sales team.
8. Prepare and distribute internal and external communications, such as newsletters and email campaigns.
9. Support the marketing team with maintaining/updating social media accounts.
10. Assist the marketing manager with campaigns, including marketing emails, social media promotions and event planning.
11. Support with tracking social media channels for trends, engagement and where there may be opportunities to connect with new prospects.
12. Work alongside the sales team and provide administrative support, ensuring all sales processes run smoothly.
13. Occasionally go on client visits and off-site networking events.

Key Skills & Experience:

1. Previous telesales (B2B) experience required.
2. Prior experience using a CRM, sales software and other office applications.
3. Strong problem-solving, organisation, and planning skills with an eye for detail.
4. Excellent communication skills both internally and with customers.
5. Demonstrated ownership, initiative, organisation, and ability to manage multiple tasks under pressure.
6. Preferred experience in an outbound call centre or order desk environment.
7. Ability to interact with a wide variety of people and highly communicable.
8. Self-starter, conscientious, approachable, and enthusiastic.

Additional Information:

1. Monday-Friday, on-site.
2. 25 days holiday, plus bank holidays.
3. Company pension.
4. Onsite parking.
5. Opportunities for external training, professional growth and development.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can contact Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)