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Room Attendant

Highgate

Scarborough

On-site

USD 24,000 - 36,000

Full time

30+ days ago

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Join a leading hospitality management firm as a Room Attendant, where you'll play a vital role in ensuring guest satisfaction through meticulous cleaning and attentive service. This position offers a chance to be part of a dynamic team dedicated to maintaining high standards in a welcoming environment. You'll be responsible for cleaning and preparing rooms, restocking supplies, and ensuring that every guest enjoys a comfortable stay. If you have a passion for hospitality and a keen eye for detail, this is an exciting opportunity to grow within a reputable company that values its employees and fosters a supportive workplace culture.

High school diploma or equivalent preferred, experience in hospitality is a plus.
Must be able to lift and move objects as needed.

Maintain cleanliness and attractiveness of guestrooms to ensure guest satisfaction.
Complete pre-cleaning duties and restock supplies for housekeeping.

Effective Communication

Customer Service Orientation

Attention to Detail

High School Diploma

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Residence Inn Portland/Scarborough

800 Roundwood DrScarborough, ME 04074

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways, public areas and closets clean, neat and vacuumed
Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.

Qualifications

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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