Culture & Behavioural Insights Specialist

Culture Consultancy; Greater London; Remote; GBP 40,000 - 80,000

Job description

Culture & Behavioural Insights Specialist

Type of Employment: Self-employed – flexible time commitment based on demand/availability

What are we looking for?

Are you comfortable gathering and analysing large sets of quantitative and qualitative data, reporting it back to stakeholders in an easily digestible and impactful way? Can you lead and deliver culture programmes, using your influencing and stakeholder management skills to achieve the best outcomes?

We are seeking a highly analytical and strategic insights consultant to join our community. This role is ideal for someone who is passionate about workplace culture, employee engagement and organisational behaviour, while possessing exceptional skills in both quantitative and qualitative data analysis.

The clients and projects we work on are highly complex, and we are therefore looking for consultants who are comfortable gathering, interpreting and reporting insights from large data sets, crunching the numbers and providing feedback to clients. You are joining to assist our clients with their end-to-end cultural change projects, with a focus on providing insight on their current culture, but also supporting with the design, delivery and embedding of the future culture.

What does this mean day to day:

• Data collection and analysis – Design and conduct culture insight methods (interviews, focus groups, employee surveys) to gather qualitative and quantitative data on the existing culture and behaviours
• Reporting and Storytelling – Synthesize complex data into clear, compelling reports and presentations for clients, offering actionable insights and strategic recommendations that can be taken into the design stage
• Facilitation – Conduct workshops and culture design sessions to elicit the essence of the future culture required
• Dashboard and visualisation – Develop and design bespoke culture metric dashboards to monitor and evaluate the impact of culture change engagement and other KPIs
• Client management – Work closely with HR leaders, executives and other stakeholders to understand the culture-related challenges; get buy-in from the leaders by nurturing relationships and shaping tailored solutions from the full suite of services we offer
• Aftercare – writing short case studies of the culture change programmes you have led, sharing learnings/successes with our community and supporting the winning of future client project opportunities.

What makes you a great fit?

• Proven experience in culture consulting, HR analytics, behavioural research or related
• Strong commercial acumen with an ability to analyse and interpret qualitative and quantitative data across multiple datasets
• Enjoy working as part of a wider network of consultants as well as being self-sufficient, ability to manage multiple projects simultaneously
• Strong stakeholder management skills and the ability to influence senior leadership
• Knowledgeable in behavioural science, which helps in understanding and influencing organisational culture and individual behaviour (preferable but not essential)
• Bachelors or Masters Degree in Organisational Psychology, Data Analytics, Behavioural Analysis or equivalent (preferable but not essential)
• Have been a leader with an organisation prior to stepping into consultancy (preferable but not essential)
• Experience delivering leadership and management training (not essential)

About Us

To sum up our business, we transform organisations from the inside out. We do this by focusing on culture change, leadership development and employee experience. We specialise in designing and embedding bespoke culture programmes to support strategy execution or business transformation, whether that be through rapid growth, acquisition, digital transformation, new operating models or creating high-performance, inclusive and innovative cultures.

This is an exciting time to be joining our team as we are growing rapidly and have exciting plans for the future. We’re a boutique consultancy with a real ‘in it together feel’, you’ll often find us working together on projects or focusing on a deadline. There’s always an opportunity to learn from other people in the team, as well as our consultants, who have a wealth of knowledge and experience. Building a community in which our consultants have long term relationships with us and contribute to the success of the business as a whole through BD, socials, client engagement etc is important to us, and tends to generate the best, most fruitful output for both sides.

You will be working remotely and from client sites when needed, so your environment will be largely up to you. You are welcome to come in and work from our office, located in the heart of London, close to Old Street Underground Station, whenever you wish.

If this sounds like the place you would like to call home, then please send your CV and Application Question answers (see below) to [e-mail] - only applications sent through to this email with completed answers will be reviewed.

• Describe the size, sector and nature of clients that you have worked with in delivering culture change?
• Tell us about a cultural change programme you led with an organisation (specifically focused on culture insight/assessment as opposed to design). What was your approach, how did you identify any challenges, how did you manage the stakeholders and what was the result of your efforts?
• Given a large dataset containing both survey responses and employee focus group feedback, how have you approached analysing the data to identify key trends and insights, and how have you fed this back to the stakeholders?
• Describe the tools that you use for gathering and tracking qualitative and quantitative data and ensuring accuracy and consistency, and your experience reporting this in culture metric dashboards.
• Do you have strong engagement and creative skills, and are able to personally produce and deliver powerful presentations to senior stakeholders?