Service Logistics Specialist WE/UKN.

Otis Elevator Co.; Leicester; On-site; GBP 35,000 - 65,000

Job description

locations Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United Kingdom

time type Full time

posted on Posted 2 Days Ago

job requisition id 20118287

Date Posted: 2024-11-13

Country: United Kingdom

Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United Kingdom

Lift Components Manager

Overall Purpose of Job:

To manage the day-to-day running of Lift Components, a function within Otis that sells lift parts to external customers. To manage and oversee compliance of Otis inventory kept in our third-party warehouse. Overall accountability for Sales, Quality, Compliance, and Customer Complaints.

Responsibilities

1. Manage support staff including Lift Component Administrators and Technical support.
2. Develop and implement dashboards to monitor delivery performance and identify improvements to enhance sales growth.
3. Proactively monitor and investigate root causes of issues within Lift Components.
4. Actively manage third-party warehouse provider focused on implementing best-in-class processes, metrics, and continuous improvement.
5. Develop annual budget for transportation and warehouse management associated with Lift Components.
6. Evaluate and identify current internal processes for areas of optimization.
7. Ensure optimal transportation mode and service selection for all shipments.
8. Accountable for Quality and Compliance across the third-party warehouse with Quality Management, proactive checks, and implementation of audit calendar.
9. Maintain inventory with a value of £1.2 million.
10. Add, maintain, and update data to enhance the Lift Component Website.
11. Overall responsibility for the Customer Complaints process.

Qualifications and Experience

• Ability to manage own hours and workload
• Good knowledge of the industry
• Computer knowledge/skills
• Leadership qualities
• Excellent organizational and prioritization skills

Qualities and Behaviors

• Works effectively as part of a team and gains engagement from others
• Clear and professional communicator
• Desire and drive for quality
• Flexible and adaptable to changing circumstances and deadlines
• Works effectively under pressure

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

About Us

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.