Transport Coordinator ( Nights )

NIGHT TEAM MEMBER - 4 on 4 off - 12 Hour Shifts (7pm - 7am) or (9pm - 9am)

Become part of a successful operation in Tamworth with a rapidly growing business who offers a cost-effective, reliable and sustainable service.

Responsibilities:

1. Provide a high standard of customer service to all customers.
2. Respond appropriately to both customers and drivers.
3. Allocate jobs to drivers & plan to achieve the required response times.
4. Handle live customer complaints.
5. Maintain full awareness of real-time resource availability.
6. Price jobs for drivers & customers as per pricing process.
7. Maximize opportunities to prevent occurrences of loss-making jobs.

1. Strong work ethic with full attention to detail & accuracy.
2. Able to solve complaints and issues.
3. Able to work alone and unsupervised at times.
4. Experience within a high-pressure environment is advantageous.
5. Strong admin skills & willingness to be flexible.

If you have worked in a previous contact centre, planning, scheduling or transport office, we need to hear from you!

Apply Now for a positive career move!