Account Administrator Stratford-upon-Avon

NFU Mutual; Stratford-upon-Avon; Hybrid; GBP 25,000 - 26,000

Job description

• Fantastic exposure into the Finance Division at NFU Mutual.
• A real ‘stepping-stone’ opportunity.
• A chance to utilise and advance your Microsoft Excel skills.
• Hybrid role with 3 days home working and 2 days in Stratford-upon-Avon. 1 of the 2 days must be a Wednesday.

About the role

Please note this role is internallyknown as Cash Control Administrator

We have an exciting opportunity for a Cash Control Administrator to join our welcoming team in Stratford-upon-Avon on a permanent basis. This is a role in a team that is very fast paced that has made payments totalling £12 billion in the last 12 months.

This role fits into our team who ensure all financial transactions are carried out in a timely manner, and in a secure and controlled environment.

As the Cash Control Administrator, you’ll be responsible for checking, processing, and reporting on financial transactions. Processing financial transactions is a key part of the role, whilst continually maintaining system records and reviewing financial data and information. This role brings opportunity to work collaboratively and take ownership of part of a process.

You’ll have the opportunity to investigate internal and external customer queries daily, delivering high-quality customer service.

This is a real stepping-stone role that will provide great experience and exposure into the Finance Division with potential progression opportunities also.

About you

You’re a collaborative, team player and pride yourself on having excellent communication skills to support providing a great service to internal stakeholders. You have great attention to detail and can manage your time effectively to meet deadlines.

You’ll also have:

• Experience working in an administrative and/or data entry role.
• Experience of working with Microsoft Office package, with a good understanding of Excel operations.
• Experience of working in a customer-focused environment
• Experience in financial transaction processing (desirable)

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary £25,000 - £26,000 (depending on experience)
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1 billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.