Account Sales Manager

Worldline; Nottingham; On-site; GBP 40,000 - 80,000; Full time

Job description

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Account Sales Manager

Account Sales Manager - Transport and Mobility

UK

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

For the UK&I Sales and Business Development team, we are looking for an experienced Account Director to work into our Rail accounts undertaking stakeholder engagement and business development. This role will act as the broker between the client and the business to build and maintain relationships at all levels, act as a trusted advisor, ensuring renewal of the existing contracts and to identify and drive upselling (fertilization) and new business opportunities to contribute to our growth journey in the market. The right person will report to the Head of Rail and work in close partnership with business line Directors and teams to identify, qualify and close sales opportunities by working closely with clients to understand their needs and convert these into pipeline opportunities. This is an outward facing role and an in depth knowledge of the Rail sector is advantageous particularly around retailing and transport operations.

The ability to understand customer requirements and work with business and technical teams to propose tailored solutions will drive successful engagements. Working with clients or customers you will ensure they have a strong understanding of the services and/or products that Worldline are able to offer and the differentiators and benefits we bring to them. Strong negotiation and influencing skills will be essential.

Day-to-Day Responsibilities

This is a high profile role within an exciting and rapidly developing business. In delivering Order Entry and revenue growth, and growing pipeline, the role requires a person who will:

• Develop and maintain thorough company, product and service knowledge
• Develop and maintain current an intimate knowledge of the client environment, bringing market intelligence and customer needs and objectives back into Worldline to help the company enhance/develop our product portfolio and reputation and feedback to marketing and product development groups
• Maintain a good knowledge of the competitor landscape, product portfolio and trends in the UK&I
• Develop client relationships at a strategic level that lead to long term resilient growth
• Maintain an accurate set of detailed account plans whilst developing an active customer base
• Perform warm outreach across clients to generate fresh business revenue opportunities.
• Work closely with the service team, product and projects teams to design industry-specific 'disruptive offers'
• Utilise our sales tools and governance to ensure standard processes during all sales stages - e.g. Salesforce and Arrow process.
• Conduct month-end and year-end close processes working closely with the Service/Client Management and finance teams.
• Work as part of a matrixed team and understand the resources to draw on to ensure the highest quality of proposals to win deals
• Influence customers buying needs and partner business decisions
• Work effectively with multi-disciplinary management teams, cross divisions and functions, building strong team working relationships, account identity, morale and motivation
• Work effectively with other account sales and business development teams to identify cross-function opportunities
• Make it easier to do business with Worldline

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

Signs of success

• You will have an eye for the detail, with high energy and creativity
• You will be human
• You will demonstrate presence and with humility
• You will be able to see through the eyes of the consumer and the direct client
• You represent our company, with a comprehensive understanding of our offerings as the principal sales lead
• You improve the sales performance by establishing positive relationships and gaining insight to the needs and business objectives of the client
• You meet your semester and annual sales and activity targets
• You produce sales leads and have a strong pipeline for future year targets.
• You adjust sales techniques based on interactions and results in the field
• You will leverage working in virtual team of people from all areas of Worldline

Skills we'd like:

• 3-5 years of experience as a sales specialist or representative in the transport or retailing / payments sector and demonstrate strong sales acumen on winning new opportunities through trusted relationships
• Demonstrable experience of producing winning proposals tailored to customer needs identified upfront
• Experience of influencing and shaping solutions that address customer challenges effectively leading to growth opportunities
• Solid knowledge of building and converting pipeline
• Management of a portfolio of strategic accounts
• Strong understanding of financial and contractual management of budgets, P&L, costed business cases and return on investments.
• Experience working with Salesforce or similar CRM system
• Experience of working within a complex and matrix organisation and presenting to C-suite stakeholders internally
• Bachelor's degree or similar education

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Have 25 days holiday + bank holidays
• Have employee private medical cover, access to a virtual GP service
• Access to discounts and cash backs on shopping *
• Purchase a range of flexible benefits through salary sacrifice
• Have an Income protection @ 67% of base salary for 5 years, subject to Ts & Cs
• Have a Life assurance - 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme
• Have Pension - the company will match contributions up to 10%

Application Process

We will endeavour to respond to all applicants within 7 working days. If selected, you can expect a screening interview with a recruiter and if moving to the next stage, there will be an interview with a Line Manager.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Information at a Glance