Housekeeping Assistant (Part Time)

Hilton Worldwide, Inc.; Croydon; On-site; GBP 18,000 - 26,000

Job description

Job Description - Housekeeping Assistant (Part Time) (HOT0BH83)

Job Number:

HOT0BH83

Work Locations:

Hilton Croydon Hotel 101 Waddon Way, Purley Way Croydon CR9 4HH

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Please note that this is a part-time contract for 20 hours per week

• Competitive salary with the London market, plus annual bonus structure
• Travel and food discounts with Hilton
• Holiday: 28 days including bank holidays (increasing yearly to max 33)
• Pension scheme, discounted dental and health cover
• High street discounts: with Perks at Work
• Free uniforms & free meals on duty
• Grow your career
• Personal Development: programmes at all levels to support your career
• Team Celebrations – Regularly our teams get together to party and celebrate the amazing work we do

A Housekeeping Assistant is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.

What will I be doing?

As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of public areas
• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Carry out lost property procedures
• Manage guest requests in a timely and efficient manner
• Manage master keys in his/her possession
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Housekeeping Assistant serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering a high level of customer service
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a similar position

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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