Head of Shipping Operations

Ezi Returns; United Kingdom; Remote; GBP 100,000 - 125,000

Job description

Ezi Returns is an international enterprise offering a worldwide returns solution for online sellers who are involved in cross border trade. We are a registered business in the UK and work with key partners in 19 countries and growing.

Ezi Returns is looking to appoint a Head of Shipping Operations to be responsible for the overall shipping operations for the business. This will include developing the shipping and logistics operations for improved efficiency and cost-effectiveness, as well as facilitating the launch of ‘Ezi Shipping’.

The successful applicant will be an important part of our small but dedicated staff team of 15 people who look after admin, day-to-day operations, customer service, and shipping, working with our warehouse partners and shipping providers around the world.

The role would involve:

• Working with and supervising our shipping team and customs specialist to develop the worldwide shipping and logistics operations in the Ezi Returns network.
• Facilitating and launching the ‘Ezi Shipping’ branch of the company.
• Liaising with couriers and transporters worldwide to secure the best rates to ensure our competitive stance in the logistics markets.
• Being involved in driving forward new software developments and shipping management platforms.

The role is varied and requires flexibility. It can be carried out on a remote working basis, although there will be a requirement for occasional travel to attend certain meetings, hub visits, or events as requested.

Essential skills / experience:

• Extensive experience in shipping operations.
• Extensive experience in negotiating rates with couriers, freight forwarders, or other shipping and logistics providers.
• Extensive experience in a variety of logistics software management.
• Experience in managing or supervising colleagues.
• Ability to work well with others on a remote basis.
• Organizational skills.
• Quality management skills.
• Ability to work well with deadlines.
• Fluency in English as a first language.
• Knowledge of an additional language is a plus.

Conditions of Employment:

Location: Remote working, not location-specific.

Working Hours: Full-time, 40 hours per week. Flexible working hours can be arranged.

Holidays: 20 days holiday per year plus national bank/mandatory holidays.

Pension Scheme: Company contribution of 3% of qualifying earnings.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

International Trade and Development