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HR Content & Knowledge Management Advisor

Astellas Europe

Addlestone

Hybrid

GBP 40,000 - 60,000

Full time

25 days ago

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Job summary

An established industry player is seeking a Content & Knowledge Management Advisor to enhance HR knowledge and employee experience. This role is crucial in reviewing HR policies, creating user-friendly content, and supporting the myHR portal and ServiceNow enhancements. With a commitment to patient-centric solutions, the company offers a hybrid working model, balancing office time with the flexibility of remote work. Join a dynamic team focused on innovation and collaboration, where your contributions will directly impact the effectiveness of HR services and the overall employee experience.

Qualifications

  • Experience collaborating with HR Specialists on knowledge articles.
  • Ability to maintain and update HR content effectively.

Responsibilities

  • Review and summarize HR policies to create engaging content.
  • Support delivery of communication campaigns for People Services.

Skills

HR Knowledge Management
Content Creation
Communication Skills
Project Management

Education

Human Resources degree or equivalent

Tools

myHR portal
ServiceNow
SharePoint

Job description

HR Content & Knowledge Management Advisor

About Astellas:

At Astellas, experience is coupled with a relentless challenger spirit. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team, or division.

We are unusual in our ability to combine the experience, expertise, and resources of an established company with the agility, flexibility, and tenacity of a start-up. Relentless curiosity and a hunger for discovery flow throughout our entire organisation. We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies, and gaining a better understanding of the needs of patients and their healthcare providers. We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.

Hybrid Working:

At Astellas, we recognise the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimise the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

The Opportunity:

As the Content & Knowledge Management Advisor, you will provide support to the Content & Knowledge Management Specialist and the wider Workforce Services Team to ensure updates to HR knowledge content are completed. In this role, you will assist the delivery of People Services projects that will increase efficiency, reduce costs, and contribute to overall HR and business objectives. This position reports into the Content & Knowledge Management Specialist and sits within the Human Resources (HR) function.

Key Responsibilities:

  • Review HR policies and documents, summarising key points to create accurate, user-friendly, and engaging content for employees and managers.
  • Review content on local SharePoints and identify opportunities to streamline and globalise.
  • Support the delivery of the myHR portal and ServiceNow roadmap and drive enhancements to employee experience.
  • Support the delivery of communication campaigns for People Services.

Essential Knowledge & Experience:

  • Collaborated with HR Specialists on the creation of clear and consistent HR knowledge articles to support ongoing and cyclical HR activity.
  • Maintained and updated knowledge articles on the myHR portal.

Education:

  • Human Resources degree or equivalent.

Additional Information:

  • This is a permanent full-time position.
  • This position is based in the UK.
  • This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day per month in our local office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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