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Patient Access Associate

Care New England Health System

Warwick

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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An established health system is seeking a dedicated individual to manage patient health information with care and professionalism. This role involves obtaining and entering vital demographic and financial details into hospital systems, ensuring the financial integrity of the institution through effective insurance verification and co-payment collection. Ideal candidates will possess strong communication and customer service skills, along with a high school diploma and relevant experience. Join a compassionate team where your contributions will directly impact patient care and operational efficiency in a supportive environment.

High School Diploma with 2 years of job-related experience required.
Strong oral communication and customer service skills are critical.

Obtain Personal Health Information for Kent patients in a timely manner.
Verify patient insurance information and manage bed assignments.

Oral Communication Skills

Customer Service Skills

Typing Speed (40 wpm)

Medical Terminology

High School Diploma

Certificate of Medical Terminology

Personal Computers

Hospital Information Systems

Primary Function: Responsible for obtaining Personal Health Information (PHI) for all Kent patients in a timely, professional and caring manner. This information, entered into the Hospital’s Information and Clinical Systems, includes demographic and financial information that will be used by all departments within the hospital. Assists in maintaining financial integrity of the hospital through the verification of patient insurance information through online communication with payers, appropriate collection of co-payments at time of registration and manages the daily operations relative to patient bed assignments.

Job Qualifications and Specifications: A High School Diploma and a minimum of two year job-related experience or equivalent is required. Certificate of Medical Terminology and strong oral communications skills are preferred. Exceptional patient relation and customer service skills are critical. Minimum typing speed of 40 wpm with a working knowledge of personal computers with an ability to utilize multiple applications within an environment are required. Experience in a medical office or customer service preferred.

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